Customize the Zscaler remediation wait time

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure the amount of time (in seconds) by which the Zscaler remediation check verifies the Zscaler status. This amount of time indicates how often the system checks the Zscaler status after the remediation check runs.

    Before you begin

    Role required: agent_client_collector_admin

    Procedure

    1. Navigate to Agent Client Collector > Agents > Configuration > Check Definition.
    2. Select zscaler-remediation-check.
    3. In the Command field, modify the value to: zscaler_app_remediator.rb --wait_time=<time_in_sec>, where <time_in_sec> is the number of seconds the system waits before checking the Zscaler status.
      By default, the system waits 30 seconds.
    4. Select Save.
      • If the Zscaler app is running within the configured wait_time, the remediation result is Success.
      • If the Zscaler app is not running within the configured wait_time, the remediation result is Failed.