Integrate ThousandEyes with OAuth authentication

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create credentials in the instance and configure the ThousandEyes webhook.

    Before you begin

    Role required: web_service_admin

    Procedure

    1. Navigate to All > System OAuth > Application Registry and then select New.
    2. Select Create an OAuth API endpoint for external clients.
    3. Copy the automatically generated field Client ID.
      The Client ID is used when configuring the ThousandEyes SeviceNow integration.
    4. Unlock the Redirect URL field and assign the value: https://app.thousandeyes.com/webhooks-oauth-callback/
    5. Configure the Access and Refresh token lifespans by providing a value in seconds.
    6. Open the ThousandEyes webhook configuration and complete the following fields:
      Name
      Any name
      URL
      ServiceNow ThousandEyes Push connector end point
      Select Auth Type
      OAuth
      Grant Type
      Implicit
      Auth URL
      https://servicenow_insatnce>.service-now.com/oauth_auth.do
      Client ID
      Paste the Client ID automaticcally generated in Step 3.
    7. Select Get Token.
    8. Once the ThousandEyes connector navigates to a webpage requesting to connect to your ServiceNow account, select Allow.
    9. Provide account credentials which have the web_service_admin role.