Talent Development Core release notes

  • Release version: Yokohama
  • Updated January 30, 2025
  • 4 minutes to read
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    Summary of Talent Development Core release notes

    The ServiceNow® Talent Development Core application facilitates a comprehensive process enabling individuals and managers to take charge of career growth and development plans. The Yokohama release introduces enhancements focused on AI-driven assistance, digital credential integration, and improved user experience to streamline career conversations and growth planning.

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    Key Features

    • Growth & Performance AI Agents: Employees and managers can use AI agents within Career Conversations to streamline and prepare for growth discussions, with data-driven talking points and summaries of employee activity and career journeys.
    • Credly Integration: Employees can showcase digital credentials such as badges, awards, and certifications directly on their profiles, enhancing the visibility of skills. Administrators can manage and sync credentials from third-party providers like Credly, with automatic skill association and harmonization.
    • Now Assist Integration: Talent Development users can leverage Now Assist AI to create personalized growth plans by providing career goal prompts. Managers can also use Now Assist to prepare for growth conversations, increasing the quality and focus of discussions.
    • User Interface Enhancements: Employees can view achievement badges on their profiles and rate their skill proficiency during Career Conversations, supporting better self-assessment and development tracking.
    • Activation and Availability: Talent Development Core is available via the ServiceNow Store. Installation requires requesting the application through the store platform.

    Related Applications and Features

    The Talent Development Core integrates and works alongside several ServiceNow applications to support holistic talent management and career development:

    • Career Conversations: Facilitates structured growth discussions between employees and managers.
    • Opportunity Marketplace: Provides employees with access to career opportunities and integrates with Applicant Tracking Systems for enhanced career mobility.
    • Leader Hub: Offers leaders insights to identify team strengths and skill gaps, supporting workforce and business objectives.
    • Employee Goals: Enables employees to track and align career goals with organizational objectives.
    • Mentoring: Connects mentees with mentors to support professional development.
    • Learning: Manages and delivers career development content from multiple learning sources.
    • Skills Foundation: An AI-driven platform for skills-based workforce development.
    • Employee Center and Manager Hub: Provide portals and tools for employee engagement and manager self-service focused on team success.

    The ServiceNow® Talent Development Core application supports an end-to-end process for individuals and managers to take control of their career growth and development plans. Talent Development Core was enhanced and updated in the Yokohama release.

    Talent Development Core highlights for the Yokohama release

    Yokohama Patch 3
    • Use the new Growth & Performance AI agents to streamline your employee growth discussions in Career Conversations.
    • As an employee, Credly integration now enables you to display your digital credentials better demonstrating your skills in a tangible way.
    • As an administrator, use Achievements and Credentials, to view various forms of digital credentials such as badges, awards, certifications.
    • As an employee that meets the Talent Development user criteria, you can add custom opportunities with help from ServiceNow® Now Assist. Provide an AI prompt so that Now Assist can help you build a growth plan that matches your career goals and aspirations.

    See Talent Development Core for more information.

    Important:
    Talent Development Core is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Yokohama release

    Yokohama patch 8
    Create a growth conversation with the help of an agent in Now Assist
    As a manager, use the growth conversations preparation AI agent to schedule and prepare for employee growth discussions. The agent provides a clear summary of employee activity and career journey, with data-driven talking points to make conversations more focused and impactful.
    Note:
    This feature is available when you have both Now Assist for HR Service Delivery (HRSD), which will install Now Assist for Talent and HR Talent AI Agent Collection
    Yokohama patch 6
    Credly integration
    As an employee, Credly integration now empowers you to display your digital credentials better demonstrating your skills in a tangible way.
    View user credentials
    As an administrator, Achievements and Credentials now enables you to view user credentials and use achievement credential templates to sync credentials from third-party credential providers, for example: Credly
    Import latest badges and related skills with the Refresh credentials option.
    Credential badges are displayed in the skill activity insights.
    Skills related to Credentials (badge template) are synced to the user profile. New skills identified are added to the harmonisation queue. Once imported, dynamic skills are associated with the respective user profile.
    Note:
    Credential Core has a soft dependency on Skills Foundation (8.0).
    Create a growth plan with the help of Now Assist
    As a Talent Development user, manage your career growth by creating a growth plan with the help of Now Assist. With Now Assist, you can provide details to craft a prompt that describes your career goals.
    Note:
    This feature is available when you have both Talent Development Core and Now Assist for HRSD installed.

    UI changes

    Credly Badges
    As an employee, view your achievement badges on your employee profile. (Available across multiple applications within Talent Development Core).
    Create a growth plan with the help of Now Assist
    You can create growth plans with the help of Now Assist. Employees can select the Build with Now Assist button to access help from Now Assist.
    Review skills
    A new Review skills button has been added in Career Conversations that employees can use to rate their proficiency for each skill they've added.

    Activation information

    Install Talent Development Core by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Related ServiceNow applications and features

    Career Conversations
    Career Conversations support an end-to-end process for individuals and managers to create and manage career growth conversations.
    Opportunity Marketplace
    Opportunity Marketplace enhances career mobility. It provides employees with an intuitive experience to explore career opportunities. Customizable match preferences are seamlessly integrated with your Applicant Tracking System (ATS) to enhance employee engagement with transparent and efficient career development.
    Leader Hub
    Leader Hub empowers organizational leaders to understand the strengths of their teams, identify gaps in skills, and facilitate changes that are simultaneously conducive to their workforce and the achievement of desired business outcomes.
    Employee Goals
    The ServiceNow® Employee Goals application lets employees view and track their career goals from the Employee Center. This application is a tool that enables employees to stay focused and aligned with your company's strategic objectives, resulting in improved overall organizational performance.
    Mentoring
    The ServiceNow® Mentoring application is a platform that connects individuals seeking mentorship with experienced mentors. It creates a seamless experience for both mentees and mentors.
    Learning
    The Learning application enables you to discover, manage, and engage with career development content. It enables users to configure learning catalogs that contain course items from both internal and external learning systems.
    Skills Foundation
    The ServiceNow® Skills Foundation application is an AI-driven platform that you can use in your organization to develop a workforce that is based on skills.
    Employee Center
    ServiceNow Employee Center portal is a standard multi-department, dynamic portal for service delivery, and employee engagement.
    Manager Hub
    The ServiceNow® Manager Hub increases a manager's self-service and proactive engagement with their team by providing insights and recommended actions for what's most urgent and important to drive team success. It enables managers to grow as leaders through curated and personalized resources.