ITOM Cloud Accelerate release notes

Release version: Yokohama
Updated April 24, 2025
1 minute to read

The ServiceNow® ITOM Cloud Accelerate application provides workflows to govern the provisioning and management of your cloud and on-premises virtual infrastructure. It leverages ServiceNow Orchestration and integrations with automation tools such as Ansible, Azure DevOps, and Terraform. ITOM Cloud Accelerate was enhanced and updated in the Yokohama release.

About ITOM Cloud Accelerate

Cloud Workspace highlights:
  • The new Cloud Workspace application has includes a new feature called Cloud Account Management, which automates account creation, improves transparency, and integrates policy-based governance and certification processes, enhancing efficiency and control across multiple cloud platforms.
  • Support for AWS account and Azure subscription requests via direct API integrations or Terraform and GitHub integrations.

Cloud Services Catalog highlight:

Performance enhancements for the predefined catalog items in CSC Content Pack.

See Cloud Governance for more information.

Activation and other requirements

Important:
ITOM Cloud Accelerate is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Activation information

The ITOM Cloud Accelerate features are available as an application at Cloud Accelerate, which is available on the ServiceNow Store. Contact your ServiceNow sales representative to procure the ITOM Cloud Accelerate entitlement. For details, see Request the Cloud Provisioning and Governance application.