ITOM Optimization release notes

Release version: Yokohama
Updated January 30, 2025
1 minute to read

The ServiceNow® ITOM Optimization application automates the cloud workflows that you use to manage the cloud resources throughout their life cycles. You can also deploy certified and enterprise-compliant clouds, get visibility into your costs, and manage other cloud management processes. Cloud Provisioning and Governance was enhanced and updated in the Yokohama release.

About ITOM Optimization

Legacy workflows have been upgraded and seamlessly migrated to the advanced Workflow Studio to align with the latest standards and ensure modern compliance. Additionally, all default (Out of Box) workflows have been redesigned to provide enhanced performance, improved usability, and a more streamlined experience.

See ITOM Optimization for more information.

Activation and other requirements

Yokohama

The ServiceNow® ITOM Optimization application automates the cloud workflows that you use to manage the cloud resources throughout their life cycles. You can also deploy certified and enterprise-compliant clouds, get visibility into your costs, and manage other cloud management processes. Cloud Provisioning and Governance was enhanced and updated in the Yokohama release.

What's changed

The following UI changes are applicable for workflow migration:
  • In the Resource Block > Operations > Steps, within the Add Operations Steps dialog box, the Invoke Workflow option has been removed from the Operation Type field.
  • In the Resource Block > Operations > Steps, within the Add Operations Steps dialog box, the Workflow check box has been removed from the Add Operations Steps field.
  • In the Cloud Catalog Items, under the Operation Implementation drop-down list, the Workflow option has been removed.
  • Migration of legacy workflows to Workflow Studio flows or subflows.
  • Policy Rule Actions now supports Workflow Studio subflows instead of legacy workflows.

What's deprecated or removed

  • In the Resource Block > Operations > Steps, within the Add Operations Steps dialog box, the Invoke Workflow option has been removed from the Operation Type field.
  • In the Resource Block > Operations > Steps, within the Add Operations Steps dialog box, the Workflow check box has been removed from the Add Operations Steps field.
  • In the Cloud Catalog Items, under the Operation Implementation drop-down list, the Workflow option has been removed.
  • Retrieve cloud billing data
  • Retrieve cloud billing month
  • Cloud operation step workflow launcher