---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Yokohama Patch 7 Hotfix 6

# Yokohama Patch 7
Hotfix 6 {#ariaid-title1}

Release version: Yokohama  
Updated December 5, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Yokohama Patch 7 Hotfix
6 release contains fixes to these problems.

Build information:
:   Build date: 12-01-2025_2305
:   Build tag: glide-yokohama-12-18-2024__patch7-hotfix6-11-30-2025
Important:  
For more information about how to upgrade an instance, see [ServiceNow upgrades](https://servicenow-prod.fluidtopics.net/gT4zpGHCQSL790audteXjw "The upgrade process moves your instance to a new ServiceNow release version. Understand the difference between upgrading and patching, release definitions, rollback and backup options, and how to test your non-production and production instance upgrades.").

For more information about the release cycle, see the [ServiceNow Release Cycle](https://support.servicenow.com/kb_view.do?sysparm_article=KB0547244).{#yokohama-patch-7-hf-6-PO__p_download-version}  
Note:  
This ServiceNow AI Platform major family release is now available in ServiceNow's Regulated Market environments. For more information about services available in isolated environments, see [KB0743854](https://support.servicenow.com/kb_view.do?sysparm_article=KB0743854).

## Fixed problem {#yokohama-patch-7-hf-6-PO__section_w2f_dst_mhc}

{#yokohama-patch-7-hf-6-PO__all-other-fixes__entry__4}

| Problem | Short description | Description | Steps to reproduce |
|-|-|-|-|
| Authentication PRB1947882 | After upgrading within Yokohama, the email MFA option is missing and only Authenticator App (TOTP) is shown | After upgrading, users are no longer able to see the email multi-factor authentication option during login. Only the Authenticator App (TOTP) is displayed, even after selecting 'Try another way to verify.' | 1. Make sure both email and the Authenticator App (TOTP) are configured. 2. Log in. 3. Notice that only TOTP appears as a multi-factor authentication option. 4. Select Try another way to verify. {#yokohama-patch-7-hf-6-PO__ol_mv3_jst_mhc} Observe that only TOTP appears. The email option is still missing. |
[ ]

{#yokohama-patch-7-hf-6-PO__all-other-fixes}

## Fixes included {#yokohama-patch-7-hf-6-PO__section_x2f_dst_mhc}

Unless any exceptions are noted, you can safely upgrade to this release version from any of the versions listed below. These prior versions contain PRB fixes that are also included with this release.
Be sure to upgrade to the latest listed patch that includes all of the PRB fixes you are interested in.

* [Yokohama Patch 7 Hotfix 5](https://downloads.docs.servicenow.com/enus/yokohama/rn/hotfix/yokohama-patch-7-hf-5.pdf)
* [Yokohama Patch 6](https://servicenow-prod.fluidtopics.net/BNjEZmwQIcYFm~7CXtuiIA "The Yokohama Patch 6 release contains important problem fixes.")
* [Yokohama Patch 5](https://servicenow-prod.fluidtopics.net/Aff4QuTPpkrqeTYFQvvOuw "The Yokohama Patch 5 release contains important problem fixes.")
* [Yokohama Patch 4](https://servicenow-prod.fluidtopics.net/0NZMP7lTOVEOXCW5pwnSdQ "The Yokohama Patch 4 release contains important problem fixes.")
* [Yokohama Patch 3](https://servicenow-prod.fluidtopics.net/jXrkPnnmOuaGleV7JYQPtA "The Yokohama Patch 3 release contains important problem fixes.")
* [Yokohama Patch 2](https://servicenow-prod.fluidtopics.net/gTw0R2nzVMQBcbdPC0soDw "The Yokohama Patch 2 release contains important problem fixes.")
* [Yokohama Patch 1](https://servicenow-prod.fluidtopics.net/HPuS6cI3Q9FclhqSglkLPQ "The Yokohama Patch 1 release contains important problem fixes.")
* [Yokohama security and notable fixes](https://servicenow-prod.fluidtopics.net/zY12c3el4NQneYtiA4kD1A "The Yokohama release contains important problem fixes.")
* [All other Yokohama fixes](https://servicenow-prod.fluidtopics.net/xk4JxNj~_l2ZYEt921KFzA "The Yokohama release contains important problem fixes.")
{#yokohama-patch-7-hf-6-PO__ul_chc_4st_mhc}