---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# AI Experiences release notes

# AI Experiences release notes {#ariaid-title1}

AI Experiences has new and updated features in the Yokohama release.
* **[AI Control Tower release notes](https://servicenow-prod.fluidtopics.net/Q_QwH0PWF6gRG5elrG6cTg)**   
  The ServiceNow®AI Control Tower application provides a centralized workspace for AI stewards to manage and monitor AI within the enterprise. The AI Inventory, based on a unified AI asset data model on the ServiceNow AI Platform® along with associated governance business processes are available in this workspace.
* **[Conversation Insights release notes](https://servicenow-prod.fluidtopics.net/S1J7y1H3lih~8ISqkIjvng)**   
  The ServiceNow® Conversation Insights application delivers Inferred customer satisfaction (CSAT) scores, with underlying factors that improve CSAT actionability. Conversation Insights is a new application in the Yokohama release.
* **[Document Intelligence release notes](https://servicenow-prod.fluidtopics.net/ETRvfGzXoLRDqLmI5okcbA)**   
  The ServiceNow® Document Intelligence application is an artificial intelligence (AI) solution that quickly and accurately categorizes and extracts information from documents. Document Intelligence was enhanced and updated in the Yokohama release.
* **[Generative AI Controller release notes](https://servicenow-prod.fluidtopics.net/xrlY0Z_ruA679G7llDkqzw)**   
  The ServiceNow® Generative AI Controller application enables you to use generative AI capabilities with third-party large language model (LLM) providers on the ServiceNow AI Platform. You can reduce complexity and enhance the user experience in your organization by generating and summarizing content, analyzing user sentiment, and writing unique prompts. Generative AI Controller was enhanced and updated in the Yokohama release.
* **[Knowledge Graph release notes](https://servicenow-prod.fluidtopics.net/hFnKYNW6fPe6G4MtystIGg)**   
  The ServiceNow® Knowledge Graph enables you to create and manage knowledge graph schema for the out of the box (OOTB) integrations for Virtual Agent. Knowledge Graph is a new Now Assist platform capability in the Yokohama release.
* **[Now Assist release notes](https://servicenow-prod.fluidtopics.net/bECaspaOtHICKo17HQXn~w)**   
  The ServiceNow® Now Assist experience brings generative AI to your organization. You can improve productivity and efficiency by delivering better self-service, recommending actions, delivering answers, and providing your users with AI Search. Now Assist was enhanced and updated in the Yokohama release.
* **[AI Analytics release notes](https://servicenow-prod.fluidtopics.net/C2slk~K0wwLqN4ZOX7~U_Q)**   
  The ServiceNow® AI Analytics application helps Now Assist admins monitor the usage and performance of generative AI features and capabilities offered under Now Assist. AI Analytics was enhanced and updated in the Yokohama release.
* **[AI Skill Kit release notes](https://servicenow-prod.fluidtopics.net/aWTlILPNFJPCJnMLyx9Cnw)**   
  The ServiceNow® AI Skill Kit application enables AI developers to create custom skills and to have greater flexibility with Now Assist's generative AI capabilities. AI Skill Kit was enhanced and updated in the Yokohama release.
* **[Now Assist in Document Intelligence release notes](https://servicenow-prod.fluidtopics.net/_TPUfc~qSoZx_1ZYvKREiw)**   
  The ServiceNow® Now Assist in Document Intelligence application uses generative AI to extract information from documents, summarize document content, and provide answers to predefined questions. Now Assist in Document Intelligence was enhanced and updated in the Yokohama release.
* **[Predictive Intelligence release notes](https://servicenow-prod.fluidtopics.net/bbLhHMc7dS2cWKbnMYYzGw)**   
  The ServiceNow® Predictive Intelligence application enables you to create and train machine learning models to help improve performance, efficiency, and flexibility to your systems. Predictive Intelligence was enhanced and updated in the Yokohama release.
* **[ServiceNow AI Lens release notes](https://servicenow-prod.fluidtopics.net/um6ZqqhFmOwy5tvEmbU1lQ)**   
  With ServiceNow AI Lens, which is a ServiceNow® Now Assist application, you can use generative AI to scan, extract, comprehend, and synthesize data to optimize your workflows. ServiceNow AI Lens is a new application in the Yokohama release.