ERP Customization Mining release notes

Release version: Yokohama
Updated January 30, 2025
2 minutes to read

The ServiceNow®ERP Customization Mining (ERP-CM) product enables ERP (Enterprise Resource Planning) consultants and architects to identify customizations and recommend candidates for replatforming from the ERP system onto the ServiceNow AI Platform. ERP Customization Mining was enhanced and updated in the Yokohama release.

About ERP Customization Mining

Yokohama Patch 3
  • Easily clear a blocked ETL (extract, transform, and load) processing flow when an automatic or manual synchronization of ERP data between the ERP system of record and your ServiceNow instance is not successful by using the Reset AI/ML analysis option.
Yokohama Patch 1
  • View charts and graphs on the new ERP Customization Mining home page dashboard.
  • Take guided tours with interactive steps to learn about features and interactively complete tasks in ERP Customization Mining.

See ERP Customization Mining (ERP-CM) for more information.

Activation and other requirements

Important:
ERP Customization Mining is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Activation information

Install ERP Customization Mining by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

May 2025

The ServiceNow®ERP Customization Mining (ERP-CM) product enables ERP (Enterprise Resource Planning) consultants and architects to identify customizations and recommend candidates for replatforming from the ERP system onto the ServiceNow AI Platform. ERP Customization Mining was enhanced and updated in the Yokohama release.

What's new

Reset AI/ML analysis to control the ML training
Use Reset AI/ML analysis option to clear the AI/ML analysis so the flow can run again.

Yokohama

The ServiceNow®ERP Customization Mining (ERP-CM) product enables ERP (Enterprise Resource Planning) consultants and architects to identify customizations and recommend candidates for replatforming from the ERP system onto the ServiceNow AI Platform. ERP Customization Mining was enhanced and updated in the Yokohama release.

What's new

ERP Customization Mining dashboard
View statistics about mining results and candidates on the home page dashboard.
Guided tours in ERP Customization Mining
Learn about features and complete tasks through interactive steps by taking guided tours within ERP Customization Mining.
Updated home page
The new home page provides a dashboard showing metrics through charts and graphs related to ERP Customization Mining.

What's changed

Faster initialization
In addition to daily total application statistics, the SQLM and APPSTATS initial scan now also retrieves all monthly total application statistics up to the current date.