Sidebar release notes

Yokohama Release Notes
Release
yokohama
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en-US
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Yokohama Release Notes
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Sidebar release notes

Release version: Yokohama
Updated January 30, 2025
1 minute to read

The ServiceNow® Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Yokohama release.

About Sidebar

  • Integrate Sidebar with Slack to enable users of both platforms to communicate with each other.
  • Create standalone Sidebar conversations that aren’t associated with a record.
  • Create private discussions on a record that are accessible only to the participants within that discussion.

See Sidebar for more information.

Activation and other requirements

Important:
Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Activation information

Install Sidebar by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Yokohama

The ServiceNow® Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Yokohama release.

What's new

Exploring Sidebar
Integrate Sidebar and Slack to enable the users of both platforms to seamlessly collaborate with each other.
Using Sidebar
Create standalone Sidebar conversations that aren’t associated with a specific record.
Using Sidebar
Create private discussions on a record that are accessible only to the participants within that discussion.
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