---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Sidebar release notes

# Sidebar release notes {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Sidebar application enables agents and subject matter experts to collaborate on user issues. Sidebar was enhanced and updated in the Yokohama release.

## Sidebar highlights for the Yokohama release {#sidebar-rn__sidebar-rn-highlights}

* Integrate Sidebar with Slack to enable users of both platforms to communicate with each other.
* Create standalone Sidebar conversations that aren't associated with a record.
* Create private discussions on a record that are accessible only to the participants within that discussion.
{#sidebar-rn__ul_skn_mpp_xcc}

See [Sidebar](https://www.servicenow.com/docs/access?context=sidebar-landing&version=yokohama&pubname=yokohama-conversational-interfaces&ft:locale=en-US) for more information.{#sidebar-rn__sidebar-rn-highlights-2}
Important:  
Sidebar is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in the Yokohama
release {#sidebar-rn__sidebar-rn-new-features}

[Exploring Sidebar](https://www.servicenow.com/docs/access?context=exploring-sidebar&version=yokohama&pubname=yokohama-conversational-interfaces&ft:locale=en-US)
:   Integrate Sidebar and Slack to enable the users of both platforms to seamlessly collaborate with each other.

[Using Sidebar](https://www.servicenow.com/docs/access?context=using-sidebar&version=yokohama&pubname=yokohama-conversational-interfaces&ft:locale=en-US)
:   Create standalone Sidebar conversations that aren't associated with a specific record.

[Using Sidebar](https://www.servicenow.com/docs/access?context=using-sidebar&version=yokohama&pubname=yokohama-conversational-interfaces&ft:locale=en-US)
:   Create private discussions on a record that are accessible only to the participants within that discussion.

## Activation information {#sidebar-rn__sidebar-rn-activation}

Install Sidebar by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sidebar-rn__sidebar-rn-activation-1}

## Related ServiceNow applications and features {#sidebar-rn__sidebar-rn-related-apps}

[Agent Chat](https://www.servicenow.com/docs/access?context=ci-use-agent-chat&version=yokohama&pubname=yokohama-conversational-interfaces&ft:locale=en-US)
:   Use Agent Chat to provide features that streamline the agent and requester chat experience and enable managers to monitor and assist agents.

[Virtual Agent](https://www.servicenow.com/docs/access?context=virtual-agent-landing-page&version=yokohama&pubname=yokohama-conversational-interfaces&ft:locale=en-US)
:   Unlock your enterprise productivity with ServiceNow®
    Virtual Agent. Increase deflections by empowering your employees and customers to serve themselves using a friendly messaging interface, featuring prebuilt conversations powered by artificial
    intelligence.