---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# ServiceNow Add-in for Microsoft 365 release notes

# ServiceNow Add-in for Microsoft 365 release notes {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow Add-in for Microsoft 365 provides an extensible framework to invoke multi-department service workflows in ServiceNow®Employee Center embedded in Microsoft 365 apps. ServiceNow Add-in for Microsoft 365 is a new application in the Yokohama release.

## ServiceNow Add-in for Microsoft 365 highlights for the Yokohama release {#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-highlights}

* Access any catalog form in Employee Center and submit requests within Microsoft 365 apps.
* Load any ServiceNow form or navigate to a link in Employee Center.
* Map message or appointment fields in Microsoft Outlook to be auto-populated in ServiceNow catalogs or forms.
* Configure extension points to support messages and appointments in read and compose modes.
{#sn-addin-for-ms365-rn__ul_ft5_m51_rdc}

See [ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=sn-addin-for-ms365&version=yokohama&pubname=yokohama-employee-service-management&ft:locale=en-US) for more information.{#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-highlights-2}
Important:  
ServiceNow Add-in for Microsoft 365 is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## ServiceNow Add-in for Microsoft 365 features {#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-new-features}

[Create a manifest file](https://www.servicenow.com/docs/access?context=create-ms365-addin-manifest&version=yokohama&pubname=yokohama-employee-service-management&ft:locale=en-US)
:   Create a manifest file with the configurations that you want to enable for the ServiceNow Add-in for Microsoft 365.

[Map email fields to a catalog item](https://www.servicenow.com/docs/access?context=map-email-catalog&version=yokohama&pubname=yokohama-employee-service-management&ft:locale=en-US)
:   Map fields from an email or meeting invite to copy and auto-populate a catalog form.

[Map email fields to a form](https://www.servicenow.com/docs/access?context=map-email-form&version=yokohama&pubname=yokohama-employee-service-management&ft:locale=en-US)
:   Map fields from an email or meeting invite to copy and auto-populate a ServiceNow form.

[Configure single sign-on for ServiceNow Add-in for Microsoft 365](https://www.servicenow.com/docs/access?context=configure-sso-sn-addin-ms365&version=yokohama&pubname=yokohama-employee-service-management&ft:locale=en-US)
:   Enable employees to access the add-in from any Microsoft 365 app without having to sign in to Employee Center.

## Activation information {#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-activation}

Install ServiceNow Add-in for Microsoft 365 by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-activation-1}

## Additional requirements {#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-additional-reqs}

You must have Microsoft Outlook 2019 or a later version to use ServiceNow Add-in for Microsoft 365.{#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-additional-reqs-1}

## Related ServiceNow applications and features {#sn-addin-for-ms365-rn__sn-addin-for-ms365-rn-related-apps}

[Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&version=yokohama&pubname=yokohama-employee-service-management&ft:locale=en-US)
:   Use Employee Center embedded in Microsoft Outlook by loading any catalog form.