---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Ethoca Spoke

# Ethoca Spoke {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Ethoca Spoke connects ServiceNow® to Ethoca APIs, enabling customers to handle dispute management and fraud prevention more efficiently and securely, reducing the need for chargebacks. Ethoca Spoke was enhanced and updated in the Yokohama release.

## Ethoca Spoke highlights for the Yokohama release {#ethoca-spoke-rn__ethoca-spoke-rn-highlights}

Leveraging Ethoca Spoke actions enable issuers to:

* Resolve disputes efficiently at a faster pace, reducing chargeback costs
* Enhance collaboration between stakeholders, thus improving the customer experience
{#ethoca-spoke-rn__ul_j2s_5ct_sdc}

See [Ethoca spoke](https://www.servicenow.com/docs/access?context=ethoca-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) for more information.{#ethoca-spoke-rn__ethoca-spoke-rn-highlights-2}
Important:  
Ethoca Spoke is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Changed in this release {#ethoca-spoke-rn__ethoca-spoke-rn-changed-features}

[Ethoca spoke actions](https://www.servicenow.com/docs/access?context=ethoca-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US)
:   The following Ethoca Spoke actions were built for Ethoca Alerts API in version 3.0.0:

    * Create Transaction Alert
    * Look up Transaction Alert Status by Batch
    * Look up Alert Status
    * Look up Alert Outcome by Batch Stream  
      Note:  
      To enable the Look up Alert Outcome by Batch Stream action, install the ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream) plugin.
    {#ethoca-spoke-rn__ul_yrb_mms_mdc}

## Activation information {#ethoca-spoke-rn__ethoca-spoke-rn-activation}

Install Ethoca Spoke by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#ethoca-spoke-rn__ethoca-spoke-rn-activation-1}

## Related ServiceNow applications and features {#ethoca-spoke-rn__ethoca-spoke-rn-related-apps}

[Integration Hub](https://www.servicenow.com/docs/access?context=integrationhub&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US)
:   Automate integration tasks using ServiceNow components for ServiceNow®
    Workflow Studio, or develop custom integrations. A separate subscription is required.

[Integration Hub available
spokes](https://www.servicenow.com/docs/access?context=spokes-list&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US)
:   Activate spokes to enhance your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.

[Integrating with spokes](https://www.servicenow.com/docs/access?context=spokes&version=yokohama&pubname=yokohama-financial-services-operations&ft:locale=en-US)
:   Integrate spokes with ServiceNow®
    Financial Services Operations (FSO) applications to enable flow designers to provide specific actions within Workflow Studio for those applications.