MID Server release notes

Release version: Yokohama
Updated January 30, 2025
2 minutes to read

The ServiceNow® MID Server application enables communication and data transfers between a ServiceNow instance and external applications, data sources, and services. MID Server was enhanced and updated in the Yokohama release.

About MID Server

  • MID Server supports and requires a minimum JRE version 17. The MID Server is bundled with version 17.0.12 and the minimum JRE version supported is 17.0.10.
  • The MID Server can now be installed on Windows hosts directly as a LocalSystem or non-admin user with Start and Stop permissions.

See MID Server for more information.

Activation and other requirements

Activation information

MID Server is a ServiceNow AI Platform feature that is active by default.

Upgrade information

For the latest MID Server system requirements, see MID Server system requirements. The minimum JRE version supported is 17.0.10 and the recommended version is 17.0.12.

If you have installed your own JRE, the upgrade process takes the following actions to verify that the MID Server uses a supported JRE:
  • If a MID Server is using an unsupported version of the JRE when it upgrades, the upgrade process displays a warning message with the minimum and recommended JRE version.
  • If a supported JRE is running on the MID Server host, the upgraded MID Server uses that version.

All MID Server host machines require access to the download site at install.service-now.com to enable auto-upgrades. For additional details, read how the system manages MID Server upgrades.

Only one Windows MID Server service is permitted according to the executable path. Upgraded Windows MID Servers that have multiple services pointing to the same installation folder can’t start. See MID Server fails to start for more information.

For more information about MID Server upgrades, see the following topics:

May 2025

The ServiceNow® MID Server application enables communication and data transfers between a ServiceNow instance and external applications, data sources, and services. MID Server was enhanced and updated in the Yokohama release.

What's new

External Credential Storage and Management supports certificate-based authentication for Azure Key Vault
The External Credential Storage and Management added support for certificate-based authentication when connecting to Azure Key Vault. This provides a more secure and flexible way to authenticate, especially for enterprise environments that prefer certificate credentials over client secrets.

Yokohama

The ServiceNow® MID Server application enables communication and data transfers between a ServiceNow instance and external applications, data sources, and services. MID Server was enhanced and updated in the Yokohama release.

What's changed

MID Server supports and requires a minimum JRE version 17

The MID Server is compiled using Java 17 and is incompatible with any Java version below 17 for runtime execution. The MID Server is bundled with version 17.0.12 and the minimum JRE version supported is 17.0.10. See the MID Server JRE Minimum Version Requirement Update to JRE 17 Starting from Yokohama Release [KB1704368] article in the Now Support Knowledge Base for information about required procedures before upgrading the instance.

Improvements when manually installing a MID Server on Windows

The MID Server can now be installed on Windows hosts directly as a LocalSystem or non-admin user with Start and Stop permissions.

What's deprecated or removed