---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Sales Agreement Management release notes

# Sales Agreement Management release notes {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Sales Agreement Management application enables you to capture the scope and conditions from a quote for future sales transactions over a specified period between a buyer and a seller. Sales Agreement Management was enhanced and updated in the Yokohama release.

## Sales Agreement Management highlights for the Yokohama release {#sales-agreement-rn__sales-agreement-rn-highlights}

* REST APIs enable customers to synchronize sales agreements with external systems.
* Monitor the progress of sales agreement creation from quotes.
{#sales-agreement-rn__ul_c15_mmc_pdc}

See [Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US) for more information.{#sales-agreement-rn__sales-agreement-rn-highlights-2}
Important:  
Sales Agreement Management is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## New in Yokohama release {#sales-agreement-rn__sales-agreement-rn-new-features}

[REST APIs for Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US)
:   Import,
    export, and
    synchronize sales agreements with external
    systems through REST APIs.

[Request Tracker on Sales Agreement Management](https://www.servicenow.com/docs/access?context=sales-agreement-mgmt&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US)
:   Enable agents to monitor the progress of sales agreement creation from
    quotes by using the Request Tracker.

## Related ServiceNow applications and features {#sales-agreement-rn__sales-agreement-rn-related-apps}

[Customer Service Management](https://www.servicenow.com/docs/access?context=c_CustomerServiceManagement&version=yokohama&pubname=yokohama-customer-service-management&ft:locale=en-US)
:   The Sales Agreement Management application uses the ServiceNow®
    Customer Service Management account, consumer, and product inventory data model. Customer service agents have full visibility into quotes created using Quote Management.

[Opportunity Management](https://www.servicenow.com/docs/access?context=opportunity-management&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US)
:   The ServiceNow®
    Opportunity Management application provides your sales agents and account executives with product recommendations for customers based on a needs analysis. You can seamlessly convert sales opportunities to
    quotes when the customer is ready.

[Product Catalog Management](https://www.servicenow.com/docs/access?context=product-catalog-managment&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US)
:   The Product Catalog Management feature in Sales Customer Relationship Management enables your catalog administrators to create product catalogs with pricing that enable agents to find and add products and services to sales quotes.

[Pricing Management](https://www.servicenow.com/docs/access?context=pricing-management&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US)
:   The Pricing Management feature in Sales Customer Relationship Management enables your pricing administrators to set pricing for products and services that are used in quotes. Pricing administrators also set the controls that enable your sales agents
    to adjust pricing for complex product offers in quotes.

[Order Management](https://www.servicenow.com/docs/access?context=order-mgt-exploring&version=yokohama&pubname=yokohama-order-management&ft:locale=en-US)
:   Order and fulfillment agents can use ServiceNow®
    Order Management to fulfill customer orders created from the Sales Agreement Management application.