Retail Task Management Core release notes
The ServiceNow® Retail Task Management Core application optimizes the planning, organizing, and assigning of tasks to staff in retail environments. Retail Task Management Core is a new application in the Yokohama release.
Retail Task Management Core highlights for the Yokohama release
- Assign work from HQ to multiple retail locations at once with the multi-store case generator.
- View assigned tasks in the retail portal alongside other requests.
- Track completion status across multiple locations assigned the same item.
See Retail Task Management for more information.
Important:
Retail Task Management Core is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Retail Task Management Core features
- Retail multi-store case
- Use the multi-store case generator to assign work from HQ to multiple retail locations simultaneously. View and track these cases in the retail portal alongside other requests, monitoring completion status across all assigned locations.
Activation information
Install Retail Task Management Core by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.