---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Care Team Operations for Biomed release notes

# Care Team Operations for Biomed release notes {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Care Team Operations for Biomed application contains case types to report and fulfill biomed issues as part of Healthcare Operations. Care Team Operations for Biomed is a new application in the Yokohama release.

## Care Team Operations for Biomed highlights for the Yokohama release {#cto-biomed-rn__cto-biomed-rn-highlights}

* Automate healthcare operations by enabling biomed support request creation and fulfillment.
* Create biomed support requests from directly within the Care Team Portal.
* Gain full visibility into reported biomed cases while enabling biomed teams to manage and fulfill them as work orders or work orders tasks when Clinical Device Management is installed.
{#cto-biomed-rn__ul_yps_ptt_kdc}

See [Care Team Operations for Biomed](https://www.servicenow.com/docs/access?context=care-team-operations-for-biomed&version=yokohama&pubname=yokohama-healthcare-life-sciences&ft:locale=en-US) for more information.{#cto-biomed-rn__cto-biomed-rn-highlights-2}
Important:  
Care Team Operations for Biomed is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Care Team Operations for Biomed features {#cto-biomed-rn__cto-biomed-rn-new-features}

[Healthcare Biomed case overview](https://www.servicenow.com/docs/access?context=hcls-cto-biomed-case&version=yokohama&pubname=yokohama-healthcare-life-sciences&ft:locale=en-US)

:   Expand biomed cases to support custom support requests for your organization's biomed department.

[Care Team Portal biomed requests](https://www.servicenow.com/docs/access?context=requesting-cto-biomed&version=yokohama&pubname=yokohama-healthcare-life-sciences&ft:locale=en-US)

:   Request support from your organization's biomed department with preconfigured record producers.

[Healthcare biomed case and work order synchronization](https://www.servicenow.com/docs/access?context=cto-fulfilling-biomed&version=yokohama&pubname=yokohama-healthcare-life-sciences&ft:locale=en-US)

:   Care Team Operations for Biomed links biomed cases and work orders. For customers with Clinical Device Management, care teams will gain visibility into all biomed cases reported by their team while also providing biomed support teams with the ability to fulfill cases as work orders and work order
    tasks.

## Activation information {#cto-biomed-rn__cto-biomed-rn-activation}

Install Care Team Operations for Biomed by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#cto-biomed-rn__cto-biomed-rn-activation-1}

## Related ServiceNow applications and features {#cto-biomed-rn__cto-biomed-rn-related-apps}

[Healthcare Operations Core](https://www.servicenow.com/docs/access?context=hcls-cto-app&version=yokohama&pubname=yokohama-healthcare-life-sciences&ft:locale=en-US)

:   ServiceNow®
    Healthcare Operations Core provides the foundation to enable hospitals to streamline and automate their operations by integrating with supporting service departments. It provides the Care Team Portal functionality for use with Care Team Operations for Biomed.