Access Management

Accounts Payable Operations

Adoption Services

Advanced AI Search Management Tools

Advanced Risk

Advanced Work Assignment

Agent Chat

Agent Client Collector

Agent experience for CSM

Agent Workspace for HR Case Management

AI Analytics

AI Control Tower

AIOps LEAP

AI Risk and Compliance

AI Search

AI Skill Kit

Analytics, Intelligence, and Reporting

API

App Engine Studio

Application Manager

Application Vulnerability Response

Assessments and Surveys

Audit Management

Authentication

Automated Test Framework

Benchmarks

Business Continuity Management

Care Team Operations for Biomed

Care Team Operations for Healthcare IT

Case and Knowledge Management

Case management for CSM

Change Management

Clone Admin Console

Cloud Account Management

Cloud Cost Management 8.0.0

Code Signing

Collaborative Work Management

Common Core

Common Governance, Risk, and Compliance feature

Compliance Case Management

Configuration Compliance

Configuration Management Database (CMDB)

Container Vulnerability Response

Continuous Authorization and Monitoring

Contract Management Pro

Contract Management Pro for Legal Service Delivery

Conversation Insights

Core ServiceNow AI Platform

Creator Studio

Customer Contracts and Entitlements

Customer Success Management

Data Loss Prevention Incident Response

Data Management

Data management for CSM

Data Privacy

Data Separation

Decision Builder in Workflow Studio

Decision tables in Workflow Studio

DevOps Change Velocity

Digital End-User Experience

Digital Portfolio Management

Dispute Content Pack for US Regulations

Dispute Rules Content Pack for Mastercard

Dispute Rules Content Pack for Visa

Document Intelligence

Document Services

Document Templates

Domain Separation

Dynamic Translation

Employee Center

Employee Relations

Encryption Key Management

Enterprise Architecture (formerly Application Portfolio Management)

Enterprise Asset Management

ERP Semantic Mining

Event Management

External Content Connectors

Field Service Management

Field Service Management for Telecommunication

Financial Services Card Operations

Financial Services Operations Core

Financial Services Operations Integration with Visa

Flows, subflows, and actions in Workflow Studio

Generative AI Controller

Goal Framework

Goal Framework for SPM

Hardware Asset Management

Hardware Asset Management 11.0.0

Healthcare and Life Sciences Service Management Core

Healthcare Computerized Maintenance Management System

Healthcare Operations Core

Health Log Analytics

Hermes Messaging Service

HR Service Delivery for Healthcare

Identity

Impact

Incident Management

Individual Life Claims

Industrial Process Manager

Instance Data Replication

Insurance claims

Insurance Claims Core

Integration Hub

Intelligence for CSM

ITOM AIOps

ITOM Cloud Accelerate

ITOM Optimization

ITOM Visibility

ITSM Mobile Agent

ITSM Predictive Intelligence Workbench

ITSM Success Dashboard

Journey designer

Knowledge Center

Knowledge Graph

Knowledge Management

Leader Hub

Lead Management

Legacy Application Manager

Legal Hold Notification

Localization Framework

Manager Hub

Manufacturing Commercial Operations

Mastercard Spoke

Mentoring

Microsoft Azure DevOps Integration for Agile Development

MID Server

Mobile Platform

Next Experience

Next Experience Components

Next Experience Developer (NED) Tools

Notifications

Notify

Now Assist

Now Assist AI agents

Now Assist for Creator

Now Assist for Customer Service Management (CSM)

Now Assist for Enterprise Architecture (EA)

Now Assist for Field Service Management (FSM)

Now Assist for Financial Services Operations (FSO)

Now Assist for Hardware Asset Management (HAM)

Now Assist for IT Operations Management (ITOM)

Now Assist for IT Service Management (ITSM)

Now Assist for Security Operations

Now Assist for Source-to-Pay Operations

Now Assist for Strategic Portfolio Management (SPM)

Now Assist for Telecommunications, Media and Technology (TMT)

Now Assist in AI Search

Now Assist in Contract Management

Now Assist in Document Intelligence

Now Assist in Platform Analytics

Now Assist in Virtual Agent

Now Mobile

On-Call Scheduling

Operational Resilience

Operational Sustainability Management

Operational Technology Change Management

Operational Technology Incident Management

Operational Technology Manager

Operational Technology (OT) Manager Foundation

Operational Technology Request Management

Operational Technology Vulnerability Response

Opportunity Management

Opportunity Marketplace

Order Management

Partner Relationship Management

Password Reset

Patient Support Services

Performance Analytics

Performance AnalyticsITSM dashboards

Platform Analytics experience

Playbooks in Workflow Studio

Policy and Compliance Management

Portfolio Planning

Predictive Intelligence

Pre-Visit Management

Privacy Management

Proactive Engagement

Proactive Service Experience Workflows

Problem Management

Process Mining

Product Catalog Management and Pricing Management

Project Portfolio Management

Project Workspace

Public Sector Digital Services

Quote Management

Recommended Actions for Operational Technology Service Management (OTSM)

Redox Inbound Integration

Regulatory Change Management

Release Management

Request Management

Resource Management Workspace

Retail Core

Retail Operations

Retail Task Management Core

RPA Hub

Sales Agreement Management

Sales Forecasting

Scaled Agile Framework (SAFe)

Security Center

Security Incident Response

Security Posture Control

Self-service and omnichannel engagement for CSM

Service Catalog

Service Exchange

Service Graph Connector for Microsoft Defender for IoT (Azure)

Service Graph Connector Integration for Claroty CTD

Service Level Management

ServiceNow Add-in for Microsoft 365

ServiceNow AI Lens

ServiceNow AI Platform core feature

ServiceNow IDE

ServiceNow Otto for App Engine

ServiceNow Otto for Collaborative Work Management (CWM)

ServiceNow Otto for Configuration Management Database (CMDB)

ServiceNow Otto for Creator

ServiceNow Otto for Customer Service Management (CSM)

ServiceNow Otto for Enterprise Architecture (EA)

ServiceNow Otto for Field Service Management (FSM)

ServiceNow Otto for Financial Services Operations (FSO)

ServiceNow Otto for Hardware Asset Management (HAM)

ServiceNow Otto for HR Service Delivery (HRSD)

ServiceNow Otto for IT Service Management (ITSM)

ServiceNow Otto for Legal Service Delivery (LSD)

ServiceNow Otto for Order Management

ServiceNow Otto for Sales Automation

ServiceNow Otto for Security Incident Response (SIR)

ServiceNow Otto for Software Asset Management (SAM)

ServiceNow Otto for Strategic Portfolio Management

ServiceNow Otto for Telecommunications, Media, and Technology (TMT)

ServiceNow Otto for Unified Security Exposure Management

ServiceNow Otto for Workplace Service Delivery (WSD)

ServiceNow SDK

ServiceNow Studio

Service Observability

Service Operations Workspace for ITSM

Service Portal

Service Portfolio Management

Service Reliability Management

Sidebar

Site Reliability Operations

Skills Foundation

Skills Intelligence

Skills Management

Smart Assessment Engine

Software Asset Management

Sourcing and Procurement Operations

Strategic Planning

Strategic Portfolio Management for Telecom

Stream Connect dashboard

Subscription Management

Supplier Lifecycle Operations

Synthetic monitoring

System Update Sets

Table Builder

Talent Development Core

Talent Feedback

Task Intelligence for ITSM

Telecommunications Network Inventory

Telecommunications Service Operations Management

Telecommunications Service Operations Management (TSOM)

Theme Builder

Third-party Risk Management

Threat Intelligence Security Center

UI Builder

UI Component CLI Extension

Upgrade Center

Usage Insights

Vendor Management Workspace

Verifi Spoke

Virtual Agent

Visa Spoke

Vulnerability Response

Vulnerability Response integrations

Vulnerability Response Integration with Claroty CTD

Vulnerability Response Integration with Microsoft Defender for IoT (Azure)

Workflow Studio

Workforce Optimization for Customer Service CSM

Workforce Optimization for ITSM

Workspace

Zero Copy Connector for ERP