---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Dispute Rules Content Pack for Visa release notes

# Dispute Rules Content Pack for Visa release notes {#ariaid-title1}

Release version: Yokohama  
Updated September 11, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Dispute Rules Content Pack for Visa application provides questionnaires for dispute-related information intake under various dispute categories according to Visa guidelines. Dispute Rules Content Pack for Visa was enhanced and updated in the Yokohama release.

## Dispute Rules Content Pack for Visa highlights for the Yokohama release {#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-highlights}

Apply Visa Resolve Online (VROL) release 25.2 revision changes to Dispute Rules Content Pack for Visa questionnaire.{#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-highlights-1}

See [Dispute Rules Content Pack for Visa](https://www.servicenow.com/docs/access?context=dispute-rules-content-pack-for-visa-landing-page-1&version=yokohama&pubname=yokohama-financial-services-operations&ft:locale=en-US) for more information.{#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-highlights-2}

## Changed in this release {#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-changed-features}

[Visa Resolve Online (VROL) version 25.2 updates](https://www.servicenow.com/docs/access?context=visa-spoke&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US#section_gsl_nw5_vyb){#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-rn-workspace}

:   Updated the dispute questionnaire provided through Dispute Rules Content Pack for Visa to align with Visa Resolve Online (VROL) release 25.2 revision changes.

## Activation information {#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-activation}

Install Dispute Rules Content Pack for Visa by requesting it from ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-activation-1}

## Related ServiceNow applications and features {#dispute-rules-content-pack-for-visa-rn__dispute-rules-content-pack-for-visa-related-apps}

[Playbooks for Customer Service Management](https://www.servicenow.com/docs/access?context=customer-service-case-playbooks&version=yokohama&pubname=yokohama-customer-service-management&ft:locale=en-US)
:   ServiceNow®
    Playbooks for Customer Service Management provide a way to visualize business process workflows in a simple, task-oriented view for consistent responses to commonly encountered situations.

[Financial Services Card Operations](https://www.servicenow.com/docs/access?context=card-ops-landing-page&version=yokohama&pubname=yokohama-financial-services-operations&ft:locale=en-US)
:   The ServiceNow®
    Financial Services Card Operations application digitizes and automates the card operations of your financial institution, enabling quick processing of credit card applications and card transaction disputes.

[Financial Services Credit Operations](https://www.servicenow.com/docs/access?context=fso-credit-operations-landing-page&version=yokohama&pubname=yokohama-financial-services-operations&ft:locale=en-US)
:   The ServiceNow®
    Financial Services Credit Operations application enables the management of credit cases and tasks that are used in Financial Services Operations workflows.

[Integration Hub](https://www.servicenow.com/docs/access?context=integrationhub&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US)
:   Automate integration tasks by using ServiceNow components for ServiceNow®
    Workflow Studio, or develop custom integrations.

[Integration Hub available spokes](https://www.servicenow.com/docs/access?context=spokes-list&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US)
:   Activate spokes to improve your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.