Access Management

Account Lifecycle Events

Accounts Payable Operations

Admin Center

Adoption Services

Advanced AI Search Management Tools

Advanced Risk

Advanced Work Assignment

Advanced Work Assignment (AWA)

Agent Chat

Agent Client Collector

Agent experience for CSM

Agentic Desktop

Agent Workspace for HR Case Management

AI Control Tower

AIOps LEAP

AI Risk and Compliance

AI Search

Alumni Center

Analytics, Intelligence, and Reporting

API

App Engine Management Center

App Engine Studio

Applicant Center

Application Manager

Application Portfolio Management

Application Vulnerability Response

Assessments and Surveys

Asset Audit Response

Audit Management

Authentication

Automated Test Framework

Automation Discovery

Benchmarks

Business Continuity Management

Card data security

Career Assessment

Career Conversations

Care Team Mobile

Care Team Operations for Biomed

Care Team Operations for Environmental Services

Care Team Operations for Facilities

Care Team Operations for Healthcare IT

Case and Knowledge Management

Case management for CSM

Change Management

Classic Workflow

Clinical Device Management

Clone Admin Console

Cloud Account Management

Cloud Cost Management

Cloud Cost Management 8.0.0

Cloud Cost Management 9.0

Cloud Exposure View

Coaching

Code Signing

Collaborative Work Management

Commercial Lines Claims

Common Core

Common Governance, Risk, and Compliance feature

Common GRC feature

Compliance Case Management

Configurable Workspace

Configuration Compliance

Configuration Management Database (CMDB)

Container Vulnerability Response

Continual Improvement Management

Continuous Authorization and Monitoring

Continuous Authorization and Monitoring (CAM)

Contract Management Pro

Contract Management Pro for Legal Service Delivery

Conversation Improvement Themes

Conversation Insights

Core ServiceNow AI Platform

CPQ Configurator

Creator Studio

Customer Contracts and Entitlements

Customer Engagement Sequences

Customer self-service for Sales and Order Management

Customer Service Management (CSM)

Customer Service Problem Management

Customer Success Management

Data Discovery

Data Loss Prevention Incident Response

Data Management

Data management for CSM

Data Privacy

Data Separation

Decision Builder

Decision Builder in Workflow Studio

Decision tables in Workflow Studio

Delegated Development

Developer Sandboxes

DevOps Change Velocity

DevOps Config

Digital End-User Experience

Digital Portfolio Management

Digital Portfolio Management (DPM)

Dispute Content Pack for US Regulations

Dispute Rules Content Pack for Mastercard

Dispute Rules Content Pack for Nacha

Dispute Rules Content Pack for Visa

Document Intelligence

Document Services

Document Templates

Domain Separation

Dynamic Translation

Employee Center

Employee Center Pro

Employee Relations

EMR Help

Encryption

Encryption Key Management

Enterprise Architecture

Enterprise Architecture (formerly Application Portfolio Management)

Enterprise Asset Management

Environmental, Social, and Governance Management

Equifax spoke

ERP Canvas

ERP Customization Mining

ERP Data Hub

ERP Semantic Mining

Event Management

External Content Connectors

Field Service Management

Field Service Management for Telecommunication

Financial Services Card Operations

Financial Services Operations Core

Financial Services Operations Integration with Guidewire

Financial Services Operations Integration with Mastercard

Financial Services Operations Integration with Visa

Financial Services Operations Platform Analytics Solutions

Flow Designer

Flows, subflows, and actions in Workflow Studio

Generative AI Controller

Goal Framework

Goal Framework for SPM

Hardware Asset Management

Hardware Asset Management 10.0.0

Hardware Asset Management 11.0.0

Hardware Asset Management 8.0.0

Healthcare and Life Sciences Service Management Core

Healthcare Computerized Maintenance Management System

Healthcare Operations Core

Health Log Analytics

Hermes Messaging Service

Hiring

HR Multi Instance Integration

HR Service Delivery for Healthcare

HR Service Delivery integration with Accurate Background service

HR Service Delivery integration with First Advantage service

HR Service Delivery Integration with Magnit

HR Service Delivery integration with Sterling Talent Solutions service

Identity

Identity and Authentication

Impact

Incident Management

Individual Life Claims

Industrial Process Manager

Instance Data Replication

Instance Scan

Insurance claims

Insurance Claims Core

Integration Hub

Intelligence for CSM

Interview management

Investment Funding

ITOM AIOps

ITOM Cloud Accelerate

ITOM Health

ITOM Optimization

ITOM Visibility

ITSM Mobile Agent

ITSM Predictive Intelligence Workbench

ITSM Success Dashboard

ITSM Virtual Agent

Journey designer

Knowledge Center

Knowledge Graph

Knowledge Management

Leader Hub

Lead Management

Lead-to-Cash Process Management

Learning

Learning Posts

Legacy Application Manager

Legacy Studio

Legal Hold Notification

Lifecycle Events

Listening Posts

Localization Framework

Localization Workspace

Manager Hub

Manufacturing Commercial Operations

Mastercard Spoke

MCP Server Console

Mentoring

Microsoft Azure DevOps Integration for Agile Development

MID Server

Mobile

Mobile Platform

Model Risk Management

Natural Language Query

Natural Language Understanding

Next Experience

Next Experience Components

Next Experience Developer (NED) Tools

Next Experience Developer Tools

Notifications

Notify

Now Assist

Now Assist AI agents

Now Assist Analytics

Now Assist for App Engine

Now Assist for CMDB

Now Assist for Collaborative Work Management

Now Assist for Collaborative Work Management (CWM)

Now Assist for Configuration Management Database (CMDB)

Now Assist for Creator

Now Assist for CSM

Now Assist for Customer Service Management (CSM)

Now Assist for Enterprise Architecture (EA)

Now Assist for Environmental, Social, and Governance (ESG) Management

Now Assist for Field Service Management (FSM)

Now Assist for Financial Services Operations (FSO)

Now Assist for FSM

Now Assist for Hardware Asset Management (HAM)

Now Assist for HR Service Delivery (HRSD)

Now Assist for IT Operations Management (ITOM)

Now Assist for IT Service Management (ITSM)

Now Assist for Legal Service Delivery (LSD)

Now Assist for Manufacturing Commercial Operations (MCO)

Now Assist for Operational Technology Manager (OTM)

Now Assist for Order Management

Now Assist for Retail Service Management (RSM)

Now Assist for Sales and Order Management for Telecommunications (SOMT)

Now Assist for Sales and Order Management (SOM)

Now Assist for Security Incident Response and Now Assist for Vulnerability Response

Now Assist for Security Incident Response (SIR) and Now Assist for Vulnerability Response (VR)

Now Assist for Security Operations

Now Assist for Software Asset Management (SAM)

Now Assist for Source-to-Pay Operations

Now Assist for Strategic Portfolio Management (SPM)

Now Assist for Telecommunications, Media and Technology (TMT)

Now Assist for Third-party Risk Management (TPRM)

Now Assist for Vault

Now Assist for Workplace Service Delivery (WSD)

Now Assist in AI Search

Now Assist in Contract Management

Now Assist in Document Intelligence

Now Assist in Platform Analytics

Now Assist in Virtual Agent

Now Assist Skill Kit

Now Mobile

On-Call Scheduling

Operational Resilience

Operational Technology Change Management

Operational Technology Incident Management

Operational Technology Incident Management v2

Operational Technology Knowledge Management

Operational Technology Manager

Operational Technology Request Management

Operational Technology Vulnerability Response

Opportunity Management

Opportunity Marketplace

Order Management

Partner Relationship Management

Password Reset

Patient Support Services

Performance Analytics

Performance AnalyticsITSM dashboards

Performance Analyzer

Personal Lines Claims

Platform Analytics experience

Platform Analytics Workspace

Playbooks in Workflow Studio

Policy and Compliance Management

Portfolio Planning

Predictive Intelligence

Pre-Visit Management

Privacy Management

Proactive Engagement

Proactive Service Experience Workflows

Proactive Triggers

Problem Management

Process Automation Designer

Process Mining

Product Catalog Management and Pricing Management

Project Portfolio Management

Project Workspace

Public Sector Digital Services

Purchase Order Management

Quote Management

Recommended Actions for Operational Technology Service Management (OTSM)

Recruitment workspace

Redox Inbound Integration

Regulatory Change Management

Release Management

ReleaseOps

Request Management

Resource Management Workspace

Retail applications

Retail Core

Retail Operations

Retail Task Management Core

Return Merchandise Authorization

Robotic Process Automation (RPA) Hub

RPA Hub

Sales Agreement Management

Sales Forecasting

Sales Territory Management​

Scaled Agile Framework (SAFe)

Security Center

Security Incident Response

Security Posture Control

Self-service and omnichannel engagement for CSM

Service Bridge

Service Builder

Service Catalog

Service Creator

Service Exchange

Service Graph Connector for Microsoft Defender for IoT (Azure)

Service Graph Connector for Microsoft Defender for IoT (On-premises Management Console)

Service Graph Connector Integration for Claroty CTD

Service Level Management

ServiceNow Add-in for Microsoft 365

ServiceNow AI Lens

ServiceNow AI Platform core feature

ServiceNow IDE

ServiceNow SDK

ServiceNow Studio

ServiceNow Vault

Service Observability

Service Operations Workspace for IT Service Management

Service Operations Workspace for ITSM

Service Portal

Service Portfolio Management

Service Reliability Management

Sidebar

Site Reliability Operations

Skills Foundation

Skills Intelligence

Skills Management

Smart Assessment Engine

Software Asset Management

Source-to-Pay Operations Integrations

Sourcing and Procurement Operations

Strategic Planning

Strategic Portfolio Management for Telecom

Stream Connect dashboard

Subscription Management

Supplier Lifecycle Operations

Synthetic monitoring

System Clone

System Update Sets

Table Builder

Table Builder for App Engine

Talent Development Core

Talent Feedback

Talent profile

Task Intelligence for ITSM

Telecommunications Network Inventory

Telecommunications Service Operations Management

Telecommunications Service Operations Management (TSOM)

Theme Builder

Third-party Risk Management

Threat Intelligence Security Center

UI Builder

UI Component CLI Extension

Unified Security Exposure Management

Upgrade Center

Upgrade Console

User Experience Analytics

Vendor Management Workspace

Verifi Spoke

Virtual Agent

Visa Spoke

Vulnerability Response

Vulnerability Response for Microsoft Defender for IoT (On-premises Management Console)

Vulnerability Response integrations

Vulnerability Response Integration with Claroty CTD

Vulnerability Response Integration with Microsoft Defender for IoT (Azure)

Walk-up Experience

Workflow Data Fabric Hub

Workflow Studio

Workforce Optimization for Customer Service

Workforce Optimization for Customer Service CSM

Workforce Optimization for ITSM

Workspace

Zero Copy Connector for ERP