--- sourceDocument: Yokohama Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Release Notes ft:clusterId : - rn bundleId : - rn --- # Document Intelligence release notes # Document Intelligence release notes {#ariaid-title1} Release version: Yokohama Updated June 20, 2025 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read The ServiceNow® Document Intelligence application is an artificial intelligence (AI) solution that quickly and accurately categorizes and extracts information from documents. Document Intelligence was enhanced and updated in the Yokohama release. ## Document Intelligence highlights for the Yokohama release {#document-intelligence-rn__document-intelligence-rn-highlights} [Yokohama Patch 6](https://servicenow-prod.fluidtopics.net/BNjEZmwQIcYFm~7CXtuiIA "The Yokohama Patch 6 release contains important problem fixes.") * Summarize content in document and image attachments with the document and visual insights AI agent. * Use Google Gemini and Anthropic Claude on AWS as AI model providers for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. {#document-intelligence-rn__ul_t2l_lnv_pfc} [Yokohama Patch 3](https://servicenow-prod.fluidtopics.net/jXrkPnnmOuaGleV7JYQPtA "The Yokohama Patch 3 release contains important problem fixes.") * Boost productivity by using the document and visual insights AI agent in Now Assist to autonomously analyze and extract data from documents and images. {#document-intelligence-rn__ul_isf_v1r_52c} [Early Availability](https://servicenow-prod.fluidtopics.net/xk4JxNj~_l2ZYEt921KFzA "The Yokohama release contains important problem fixes.") * Speed up your document processing workflows and quickly extract the text and tables from your documents by using Now Assist. * Save time looking for the information that you need in a document and quickly find the answers to predefined questions by using Now Assist. {#document-intelligence-rn__ul_fpn_m5v_xcc} See [Document Intelligence](https://www.servicenow.com/docs/access?context=document-intelligence-landing&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) for more information.{#document-intelligence-rn__document-intelligence-rn-highlights-2} Important: Document Intelligence is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes. ## New in the Yokohama release {#document-intelligence-rn__document-intelligence-rn-new-features} **[Yokohama Patch 6](https://servicenow-prod.fluidtopics.net/BNjEZmwQIcYFm~7CXtuiIA "The Yokohama Patch 6 release contains important problem fixes.")** [New third-party AI model provider options available for all Now Assist applications](https://www.servicenow.com/docs/access?context=exploring-large-language-models&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) : Google Gemini and AWS Claude are available for Now Assist skills and AI agents in addition to Now LLM Service and Azure OpenAI. **[Yokohama Patch 3](https://servicenow-prod.fluidtopics.net/jXrkPnnmOuaGleV7JYQPtA "The Yokohama Patch 3 release contains important problem fixes.")** [Document and visual insights AI agent](https://www.servicenow.com/docs/access?context=document-and-visual-insights-ai-agent&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) : Use an AI agent to help process tasks that analyze and extract data from documents and images. **[Early Availability](https://servicenow-prod.fluidtopics.net/xk4JxNj~_l2ZYEt921KFzA "The Yokohama release contains important problem fixes.")** [Now Assist in Document Intelligence](https://www.servicenow.com/docs/access?context=docintel-nowassist-landing&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) : Use Now Assist in Document Intelligence to extract information from documents and provide answers to defined questions using generative AI. ## Changed in this release {#document-intelligence-rn__document-intelligence-rn-changed-features} **[Yokohama Patch 6](https://servicenow-prod.fluidtopics.net/BNjEZmwQIcYFm~7CXtuiIA "The Yokohama Patch 6 release contains important problem fixes.")** [Document and visual insights AI agent enhancements](https://www.servicenow.com/docs/access?context=document-and-visual-insights-ai-agent&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) : Generate a summary of document and image attachments with the document and visual insights AI agent. ## Activation information {#document-intelligence-rn__document-intelligence-rn-activation} Install Document Intelligence by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html). The Document Intelligence application (sn_docintel) depends on the Document Intelligence plugin (com.glide.platform_ml_di), the Predictive Intelligence plugin (com.glide.platform_ml), and the Document Intelligence UIB component (com.sn_docintel_iframe). For more details, see [Install Document Intelligence](https://www.servicenow.com/docs/access?context=install-document-intelligence&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).{#document-intelligence-rn__document-intelligence-rn-activation-1} ## Related ServiceNow applications and features {#document-intelligence-rn__document-intelligence-rn-related-apps} [Accounts Payable Operations](https://www.servicenow.com/docs/access?context=integrate-docintel-apo&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) : Use Document Intelligence for Accounts Payable Operations to extract information quickly and accurately from invoice documents that are received as attachments via email, as well as create invoice records in the Accounts Payable Operations application. [Customer Service Management](https://www.servicenow.com/docs/access?context=integrate-docintel-csm&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) : Use Document Intelligence for Customer Service Management (CSM) to extract relevant information from email and case attachments, such as account numbers or customer addresses, and add that information to cases. [Financial Services Operations](https://www.servicenow.com/docs/access?context=integrate-docintel-fso&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US) : Use Document Intelligence integrated with the digital workflows in the Financial Services Operations applications to help your organization quickly automate document processing and accurately extract information from documents to the ServiceNow AI Platform. [Automation Center](https://www.servicenow.com/docs/access?context=automation-center-landing-page&version=yokohama&pubname=yokohama-integrate-applications&ft:locale=en-US) : Use Document Intelligence for Automation Center to discover automation opportunities for document processing using DocIntel automation metrics.