Contract Management Pro for Legal Service Delivery release notes

  • Release version: Yokohama
  • Updated July 31, 2025
  • 2 minutes to read
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    Summary of Contract Management Pro for Legal Service Delivery Release Notes

    The Contract Management Pro for Legal Service Delivery application allows ServiceNow customers to automate and manage the legal contract lifecycle. This includes creating document templates, clauses, and managing requests for legal contracts with support for e-signatures and external storage systems. The Yokohama release, updated on July 31, 2025, introduces enhancements focused on contract amendments.

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    Key Features

    • Contract Amendments: Users can initiate and manage amendments to existing contracts without needing to replace the entire agreement. This feature includes tracking and finalizing amendments with a comprehensive audit trail.
    • Request Type Field: A new field distinguishes between contract and amendment requests, streamlining the management process.
    • Amendment History: Each amendment is linked to its parent contract, allowing users to easily view the history of changes.
    • Record Producer: A record producer is available for efficient submission and monitoring of amendment requests.
    • Related Lists: The contract repository now includes lists for contract requests, amendment field changes, and contract documents, providing detailed tracking and easy access to all related documents.

    Key Outcomes

    By utilizing the enhanced features in the Yokohama release, customers can expect improved management of contract amendments, facilitating better oversight and accessibility of contract-related documents. This streamlining of processes aids in maintaining compliance and enhances operational efficiency in legal service delivery.

    Activation Information

    To install Contract Management Pro for Legal Service Delivery, request it from the ServiceNow Store. For further details on installation and related applications, refer to the ServiceNow Store.

    The ServiceNow Store Contract Management Pro for Legal Service Delivery application enables you to configure and automate the legal contract lifecycle by creating contract document templates, clauses, and clause variations. You can submit, review, finalize, and manage legal contract requests. The application also supports e-signatures and external storage systems. Contract Management Pro for Legal Service Delivery was enhanced and updated in the Yokohama release.

    Contract Management Pro for Legal Service Delivery highlights for the Yokohama release

    • Initiate and manage amendment requests for existing contracts.
    • Record producer to initiate an amendment request from the Employee Center.

    See Contract Management Pro for Legal Service Delivery for more information.

    Important:
    Contract Management Pro for Legal Service Delivery is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Yokohama release

    Contract amendments

    Contract amendments enable you to formally change, add, or remove terms in an existing contract without replacing the entire agreement. The Amendment feature enhances contract lifecycle management by enabling you to initiate, track, and finalize amendments to existing contracts with audit trail.

    A new field, Request type, has been added to clearly distinguish between contract and amendment requests.

    Each amendment is linked to its parent contract, and you can easily view the amendment history directly from the contract request. Additionally, a record producer is available in the base system, allowing you to submit and monitor amendment requests efficiently.

    The following related lists are now available within the contract repository record to provide amendment details:
    • Contract Requests: Displays all contract and amendment requests associated with the contract.
    • Amendment Field Changes: Shows a detailed log of all field changes made through amendments, enabling easy tracking of modifications over time.
    • Contract Documents: Provides access to all documents related to the contract, including those generated or updated as part of amendment processes. The signed contract and its amendment documents are stored in a centralized repository under the parent contract for easy access and managing all related documents from a single location.

    Activation information

    Install Contract Management Pro for Legal Service Delivery (sn_lg_cnt) by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    For details, see Install Contract Management Pro for Legal Service Delivery.

    Related ServiceNow applications and features

    Contract Management Pro
    Use the ServiceNow®Contract Management Pro application to set up contract document templates, clauses, clause variations, and to initiate contract requests. It also supports Now Assist driven contract analysis and metadata extraction, e-signatures, wet signatures, and external storage systems.
    Now Assist in Contract Management
    Use the ServiceNow® Now Assist application in the Contract Management application to analyze a contract for missing and non-standard clauses. It also enables you to review and add the information to the mapped fields in the contract repository, eliminating the need to manually update the contract repository.