Set up long-term memory

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Make AI agents remember your preference or facts from previous interactions and use memories for more focused conversations.

    Antes de Iniciar

    Role required: sn_aia_admin

    Procedimento

    1. Navigate to All > AI Agent Studio > Settings.
    2. Select Long-term memory.

      The Long-term memory settings page from AI Agent Studio.

      The Long-term memory settings page from AI Agent Studio.

    3. Configure the General setting.
      1. Turn on the Allow AI agents to store memories setting by using the toggle button.
      2. Turn on the Allow AI agents to use stored memories in current and future interactions setting by using the toggle button.
      3. Turn on the Allow an LLM to identify categories of memories setting by using the toggle button.
    4. Configure the User facts and preferences.
      1. Turn on the Allow all AI agents to retain user information using the toggle button.
      2. Turn on the Allow all AI agents to apply their knowledge in conversations using the toggle button.
      3. Turn on the Allow an LLM to identify categories of memories using the toggle button.
      4. To view the existing categories of memories, select View.
      5. To view the relationships or mappings between AI agents and categories, select View.
    5. Configure Past executions outcomes by turning on the Allow all AI agents to learn from past executions using the toggle button.
      When you want to turn off agent learning from past executions, you will see a confirmation pop up. Selecting Disable will disable agent learning.Confirmation for disabling agent learning.