---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Access Knowledge Graph Schema

# Access Knowledge Graph Schema {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use Knowledge Graph Designer to create, edit, and manage Knowledge Graph schema.

## Antes de Iniciar

Role required: kg_admin

## Procedimento

Navigate to AllKnowledge GraphKnowledge Graph Designer.  
The Knowledge Graph Designer landing page displays a list of all the Knowledge Graph schemas available for users.  
ServiceNow some provides prebuilt schema that are non-editable. Currently, the following prebuilt schemas are available:

* User graph schema: Used to provide logged in user's details to Virtual Agent for personalised response. The profile section is used by AI agents for additional user context.
* Natural Language Query Scheme: Helps the requester with personalized responses on people queries and Natural Language queries. Also supports people citation card. By default the user NLQ graph is connected which is used for people queries but you also have sample graph schema for other employee queries. For more details on other prebuilt schema, see [KB article](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2069778).
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ServiceNow® has also introduced Enterprise Graph, a pre-configured Knowledge Graph schema that maps all instance tables and their connections, enabling natural language queries from data across
all tables. For more details, see [Using Enterprise graph schema](https://servicenow-prod.fluidtopics.net/08G1CV0rhPsVitHQyLVLag "Use Enterprise Graph for accurate natural language query responses, across the entire database.").

Along with Enterprise Graph, you can also create, edit and manage tags with Knowledge Graph Designer. You can use these tags to mark the key tables, that are important for answering natural language questions for specific use cases. For details, see [Tagging in Knowledge Graph Designer](https://servicenow-prod.fluidtopics.net/BKcyvPsNxbeSOtsf9~NDgQ "Use Knowledge graph tags to mark the key tables, that are important for answering natural language questions for specific use cases.")

Knowledge Graph supports Admin to create Knowledge Graph schema with WorkFlow Data Fabric tables. This helps accessing data from different system in real time without moving it.

You can create a Knowledge Graph schema from the landing page.