---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Use prompt assistance

# Use prompt assistance {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use prompt assistance to get a jump start with your prompt development by selecting an example from the prompt library or using Now Assist to generate one.

## Antes de Iniciar

Role required: sn_skill_builder.admin

## Procedimento

1. Navigate to AllNow Assist Skill KitHome.
2. Create a new skill or select the skill that you want to use prompt assistance for.
3. Select the prompt assistance icon.![Prompt assistance icon]()
4. Select the Library tab to search for a prompt from the prompt library.  
5. 
6. Select the AI generated tab to have AI help you create a prompt based on your needs.  
**Tarefas relacionadas**   

* [Create a skill](https://servicenow-prod.fluidtopics.net/Af8ZD_06zyFT4wcox4v0EA "Create a custom skill for Now Assist. Creating a custom skill enables you to have greater flexibility with Now Assist's generative AI capabilities.")
* [Create a prompt](https://servicenow-prod.fluidtopics.net/3K4Mw7oWnde16Gb5hkIQ~Q "After you create a custom skill, create a prompt. Creating a prompt enables you to choose what skill inputs to use, as well as the type of tool.")
* [Test a prompt](https://servicenow-prod.fluidtopics.net/9qkmGmprM967_h3JofOULg "After you create a prompt for your custom skill, test the prompt template before you finalize it. Testing the prompt verifies that you’re seeing the expected prompt results before it’s activated.")
* [Evaluate a prompt](https://servicenow-prod.fluidtopics.net/IxPxoq22NmNjnjr2ikC5ng "Use the Now Assist Skill Kit evaluation tools to evaluate the effectiveness of your skill prompts.")
* [Finalize and publish a skill](https://servicenow-prod.fluidtopics.net/4CCY98KqcGKnQezZsLF_Yw "When you’re satisfied with your prompt, you can publish your custom skill. Publishing the skill enables a Now Assist admin to activate it.")
* [Activate a skill](https://servicenow-prod.fluidtopics.net/oZJjIVP1LalfAgGuUV_d2A "After you create and publish a custom skill, you must activate it in Now Assist Admin. Activating the skill enables you to trigger the skill within the UI.")
* [Call a custom skill from a script](https://servicenow-prod.fluidtopics.net/vTL_nmhQexkQrnOCiMkq_Q "You can use a script to call a custom skill.")