---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# AI assets on by default

# Now Assist skills, agents, and agentic workflows on by default {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 10 min. de leitura

Starting with the Zurich Patch 4 release, some Now Assist skills, agents, and agentic workflows are turned on by default.
Importante:  
Some Now Assist skills, agents, and agentic workflows are turned on by default. The default behavior works as follows:

New customers
:   When you install a Now Assist product, designated skills, agents, or agentic workflows are turned on automatically.

Existing customers who are upgrading (starting with Australia Patch 4)

:   There is no change to skills, agents, or agentic workflows that are currently enabled and customized.An AI asset is turned on if:

    * The Now Assist plugin is installed, but the asset was never turned on.
    * An admin has never adjusted roles for the skill.

    {#now-assist-skills-on-by-default__ul_yvc_bvq_g3c}  
    An AI asset is not turned on if:

    * The asset was previously turned on, and then turned off again.
    * An admin has adjusted roles for the asset.
    {#now-assist-skills-on-by-default__ul_zvc_bvq_g3c}
For more information, see [Now Assist skills, agents, and agentic workflows on by default](https://servicenow-prod.fluidtopics.net/BRmxNZVsqx_s9mIb58ASjA "Starting with the Zurich Patch 4 release, some Now Assist skills, agents, and agentic workflows are turned on by default.").  
Nota:  
Some workflow skills support Now Assist functionality. Deactivating these skills may negatively impact some features. {#now-assist-skills-on-by-default__table_yz3_mqd_dbc__entry__5}

| Product | Type | Asset name | Effective date | Release notes |
|-|-|-|-|-|
| [Impact](https://www.servicenow.com/docs/access?context=impact-landing-page&version=australia&pubname=australia-impact&ft:locale=en-US) | Skill | Outcome summarization | December 11, 2025 | [Impact release notes](https://www.servicenow.com/docs/access?context=impact-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Accounts Payable Operations (APO)](https://www.servicenow.com/docs/access?context=now-assist-apo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Invoice case summarization](https://www.servicenow.com/docs/access?context=now-assist-summarize-apo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Accounts Payable Operations (APO)](https://www.servicenow.com/docs/access?context=now-assist-apo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Purchase order summarization](https://www.servicenow.com/docs/access?context=now-assist-fsc-summarize-po&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Collaborative Work Management (CWM) (CWM)](https://www.servicenow.com/docs/access?context=now-assist-for-cwm-landing&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Acceptance criteria generation](https://www.servicenow.com/docs/access?context=generate-acceptance-criteria-for-stories-in-cwm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [ServiceNow Otto for Collaborative Work Management (CWM) (CWM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-collaborative-work-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Collaborative Work Management (CWM) (CWM)](https://www.servicenow.com/docs/access?context=now-assist-for-cwm-landing&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Doc generation](https://www.servicenow.com/docs/access?context=generate-summarize-and-refine-content-of-docs-with-now-assist&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [ServiceNow Otto for Collaborative Work Management (CWM) (CWM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-collaborative-work-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [ServiceNow Otto for Collaborative Work Management (CWM) (CWM)](https://www.servicenow.com/docs/access?context=now-assist-for-cwm-landing&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Task generation](https://www.servicenow.com/docs/access?context=generate-tasks-cwm-docs-now-assist&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [ServiceNow Otto for Collaborative Work Management (CWM) (CWM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-collaborative-work-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | Skill | [Configuration item (CI) summarization](https://www.servicenow.com/docs/access?context=na-cmdb-agent-ci-summarizer&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | December 11, 2025 | [Now Assist for Configuration Management Database (CMDB) release notes](https://www.servicenow.com/docs/access?context=now-assist-cmdb-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | Skill | [Manage duplicate CIs](https://www.servicenow.com/docs/access?context=now-assist-cmdb-mng-dupe-cis-skill&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | December 11, 2025 | [Now Assist for Configuration Management Database (CMDB) release notes](https://www.servicenow.com/docs/access?context=now-assist-cmdb-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | Skill | [Service Graph Connector diagnosis](https://www.servicenow.com/docs/access?context=now-assist-sgc-diagnose&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | December 11, 2025 | [Now Assist for Configuration Management Database (CMDB) release notes](https://www.servicenow.com/docs/access?context=now-assist-cmdb-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Configuration Management Database (CMDB)](https://www.servicenow.com/docs/access?context=now-assist-landing-cmdb&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | Agentic workflow | [Search CMDB](https://www.servicenow.com/docs/access?context=na-cmdb-awf-search&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) | December 11, 2025 | [Now Assist for Configuration Management Database (CMDB) release notes](https://www.servicenow.com/docs/access?context=now-assist-cmdb-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | Contracts query enhancer | December 11, 2025 | [Now Assist in Contract Management release notes](https://www.servicenow.com/docs/access?context=cmpro-na-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | Duration to days converter | December 11, 2025 | [Now Assist in Contract Management release notes](https://www.servicenow.com/docs/access?context=cmpro-na-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Contract Management](https://www.servicenow.com/docs/access?context=cncore-now-assit-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | Search contract with contextual input | December 11, 2025 | [Now Assist in Contract Management release notes](https://www.servicenow.com/docs/access?context=cmpro-na-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Creator](https://www.servicenow.com/docs/access?context=now-assist-for-creator-landing&version=australia&pubname=australia-application-development&ft:locale=en-US) | Skill | [Spoke generation](https://www.servicenow.com/docs/access?context=create-spk-now-spk-gen&version=australia&pubname=australia-build-workflows&ft:locale=en-US) | December 11, 2025 | [ServiceNow Otto for Creator release notes](https://www.servicenow.com/docs/access?context=now-assist-for-creator-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Employee Experience](https://www.servicenow.com/docs/access?context=now-assisit-employee-exp&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Case summarization for approvals](https://www.servicenow.com/docs/access?context=explore-now-assist-for-emp-exp&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | May 5, 2026 | [Unified Employee Experience release notes](https://www.servicenow.com/docs/access?context=uex-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Employee Experience](https://www.servicenow.com/docs/access?context=now-assisit-employee-exp&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Requested item summarization for approvals](https://www.servicenow.com/docs/access?context=explore-now-assist-for-emp-exp&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | May 5, 2026 | [Unified Employee Experience release notes](https://www.servicenow.com/docs/access?context=uex-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Employee Experience](https://www.servicenow.com/docs/access?context=now-assisit-employee-exp&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Request summarization for approvals](https://www.servicenow.com/docs/access?context=explore-now-assist-for-emp-exp&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | May 5, 2026 | [Unified Employee Experience release notes](https://www.servicenow.com/docs/access?context=uex-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Enterprise Architecture (EA)](https://www.servicenow.com/docs/access?context=now-assist-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | Skill | [ADR DOC actions](https://www.servicenow.com/docs/access?context=summarize-docs-genai-skill-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Enterprise Architecture (EA) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Enterprise Architecture (EA)](https://www.servicenow.com/docs/access?context=now-assist-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | Skill | [ADR DOC summarization](https://www.servicenow.com/docs/access?context=summarize-docs-genai-skill-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Enterprise Architecture (EA) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Enterprise Architecture (EA)](https://www.servicenow.com/docs/access?context=now-assist-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | Skill | [Business application insights](https://www.servicenow.com/docs/access?context=generate-insights-into-ba&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Enterprise Architecture (EA) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Enterprise Architecture (EA)](https://www.servicenow.com/docs/access?context=now-assist-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | Skill | [Diagram change analysis](https://www.servicenow.com/docs/access?context=compare-modeling-diagrams&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Enterprise Architecture (EA) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Enterprise Architecture (EA)](https://www.servicenow.com/docs/access?context=now-assist-ea&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | Skill | [Refine text](https://www.servicenow.com/docs/access?context=elaborate-or-shorten-content-form-fields&version=australia&pubname=australia-application-portfolio-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Enterprise Architecture (EA) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-ea-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Operational Sustainability (formerly ESG)](https://www.servicenow.com/docs/access?context=now-assist-for-esg&version=australia&pubname=australia-environmental-social-governance&ft:locale=en-US) | Skill | [Extract data from utility invoices](https://www.servicenow.com/docs/access?context=extract-data-from-utility-invoices&version=australia&pubname=australia-environmental-social-governance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Hardware Asset Management (HAM)](https://www.servicenow.com/docs/access?context=now-assist-ham&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Agent | User resolution mapping agent | December 11, 2025 | [Hardware Asset Management release notes](https://www.servicenow.com/docs/access?context=hardware-asset-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Hardware Asset Management (HAM)](https://www.servicenow.com/docs/access?context=now-assist-ham&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Agentic workflow | [Help repair hardware assets](https://www.servicenow.com/docs/access?context=now-assist-ham-repair-agent-workflow&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | December 11, 2025 | [Hardware Asset Management release notes](https://www.servicenow.com/docs/access?context=hardware-asset-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Health and Safety](https://www.servicenow.com/docs/access?context=now-assist-hs-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Incident summarization](https://www.servicenow.com/docs/access?context=now-assist-hs-summarize-safety-incident&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | December 11, 2025 | [Employee Service Management release notes](https://www.servicenow.com/docs/access?context=employee-service-management-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Common control objective creation](https://www.servicenow.com/docs/access?context=take-actions-on-the-recommendations-for-similar-control-objectives&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Control objective impact analyzer](https://www.servicenow.com/docs/access?context=identify-control-objectives-impacted-by-citation-updates&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Issue summarization](https://www.servicenow.com/docs/access?context=summarize-an-issue&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Recommendation of similar control objectives](https://www.servicenow.com/docs/access?context=generate-recommendation-for-a-new-control-objective&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert summarization](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted citations](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted control objectives](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted controls](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Regulatory alert impacted policies](https://www.servicenow.com/docs/access?context=create-recommendation-reg-alert&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Risk assessment summarization](https://www.servicenow.com/docs/access?context=generate-risk-assessment-summary-genai&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Risk event summarization](https://www.servicenow.com/docs/access?context=generate-risk-event-summary-in-the-risk-workspace&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Agent | [Control objective change agent](https://www.servicenow.com/docs/access?context=update-impacted-control-objectives-AI&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Agent | Regulatory change task planning agent | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Agent | [Risk suggestion AI agent](https://www.servicenow.com/docs/access?context=identify-risks-for-entity&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Agentic workflow | [Get regulatory analysis](https://www.servicenow.com/docs/access?context=get-rcm-reg-insight&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Agentic workflow | [Generate regulatory action plans](https://www.servicenow.com/docs/access?context=generate_regulatory_action_plans&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Integrated Risk Management (IRM)](https://www.servicenow.com/docs/access?context=now-assist-for-irm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Agentic workflow | [Suggest potential risks](https://www.servicenow.com/docs/access?context=identify-risks-for-entity&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for ITOM](https://www.servicenow.com/docs/access?context=now-assist-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | Skill | [Analyze service health](https://www.servicenow.com/docs/access?context=analyze-service-health-in-service-observability&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | March 12, 2026 |   |
| [Now Assist for ITOM](https://www.servicenow.com/docs/access?context=now-assist-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | Skill | [Analyze service observability dashboard](https://www.servicenow.com/docs/access?context=analyze-a-dashboard-in-service-observability&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | March 12, 2026 |   |
| [Now Assist for ITOM](https://www.servicenow.com/docs/access?context=now-assist-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | Skill | [Alert analysis](https://www.servicenow.com/docs/access?context=alert-summarization-now-assist&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | January 20, 2026 |   |
| [Now Assist for ITOM](https://www.servicenow.com/docs/access?context=now-assist-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | Skill | [Alert investigation](https://www.servicenow.com/docs/access?context=nai-analyze-past-incidents&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | January 20, 2026 |   |
| [Now Assist for ITOM](https://www.servicenow.com/docs/access?context=now-assist-itom&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | Agentic workflow | [Manage alerts autonomously](https://www.servicenow.com/docs/access?context=itom-autonomous-operator-workflow&version=australia&pubname=australia-it-operations-management&ft:locale=en-US) | January 20, 2026 |   |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Change request summarization](https://www.servicenow.com/docs/access?context=summarize-change-now-assist&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Chat summarization](https://www.servicenow.com/docs/access?context=generate-chat-summary-interaction-now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Incident summarization](https://www.servicenow.com/docs/access?context=summarize-incident-now-assist&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Investigate boot time issues](https://www.servicenow.com/docs/access?context=investigate-and-resolve-boot-time-issues&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | May 5, 2026 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Investigate Zoom call quality issues](https://www.servicenow.com/docs/access?context=investigate-and-resolve-zoom-call-issues&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | May 5, 2026 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Summarize a change request](https://www.servicenow.com/docs/access?context=summarize-change-now-assist&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | May 5, 2026 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Summarize a chat conversation](https://www.servicenow.com/docs/access?context=generate-chat-summary-interaction-now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | May 5, 2026 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for IT Service Management (ITSM)](https://www.servicenow.com/docs/access?context=now-assist-itsm&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | Skill | [Summarize an incident](https://www.servicenow.com/docs/access?context=summarize-incident-now-assist&version=australia&pubname=australia-it-service-management&ft:locale=en-US) | May 5, 2026 | [Now Assist for IT Service Management (ITSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-itsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Legal Service Delivery (LSD)](https://www.servicenow.com/docs/access?context=now-assist-lsd-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Legal matter summarization](https://www.servicenow.com/docs/access?context=now-assist-lsd-summarize-case&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Legal Service Delivery (LSD) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Legal Service Delivery (LSD)](https://www.servicenow.com/docs/access?context=now-assist-lsd-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Legal request summarization](https://www.servicenow.com/docs/access?context=now-assist-lsd-summarize-case&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Legal Service Delivery (LSD) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Legal Service Delivery (LSD)](https://www.servicenow.com/docs/access?context=now-assist-lsd-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Conversational intake for Conflict of Interest request](https://www.servicenow.com/docs/access?context=lsd-config-converse-intake&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | March 12, 2026 | [Now Assist for Legal Service Delivery (LSD) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Legal Service Delivery (LSD)](https://www.servicenow.com/docs/access?context=now-assist-lsd-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Agentic workflow | [Triage legal requests](https://www.servicenow.com/docs/access?context=lsd-agentic-config-BR&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Legal Service Delivery (LSD) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-lsd-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Manufacturing Commercial Operations](https://www.servicenow.com/docs/access?context=now-assist-for-MCO&version=australia&pubname=australia-manufacturing&ft:locale=en-US) | Skill | [Enhance non conformance description](https://www.servicenow.com/docs/access?context=mco-report-an-issue_AI&version=australia&pubname=australia-manufacturing&ft:locale=en-US) | March 12, 2026 |   |
| [Now Assist for Manufacturing Commercial Operations](https://www.servicenow.com/docs/access?context=now-assist-for-MCO&version=australia&pubname=australia-manufacturing&ft:locale=en-US) | Agent | [Plan and execute recall campaign phases and sub-phases](https://www.servicenow.com/docs/access?context=mco-plan-and-execute-recall-campaign-phases-and-subphases&version=australia&pubname=australia-manufacturing&ft:locale=en-US) | March 12, 2026 |   |
| [Operational Technology (OT) Manager Foundation](https://www.servicenow.com/docs/access?context=now-assist-for-otm-landing&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | Skill | [Search for a related record](https://www.servicenow.com/docs/access?context=search-related-records-ot-cmdb-tables-now-assist-otm&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | December 11, 2025 | [Operational Technology Manager release notes](https://www.servicenow.com/docs/access?context=operational-technology-manager-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Operational Technology (OT) Manager Foundation](https://www.servicenow.com/docs/access?context=now-assist-for-otm-landing&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | Agentic workflow | [Import OT device spreadsheet into OT CMDB](https://www.servicenow.com/docs/access?context=now-assist-otm-aiagents-import-ot-device-workflow&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | December 11, 2025 | [Operational Technology Manager release notes](https://www.servicenow.com/docs/access?context=operational-technology-manager-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Operational Technology Service Management (OTSM)](https://www.servicenow.com/docs/access?context=now-assist-for-operational-technology-service-management&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | Skill | [OT incident summarization](https://www.servicenow.com/docs/access?context=summarize-ot-incident-now-assist&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | March 12, 2026 | [Now Assist for Operational Technology Service Management (OTSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-operational-technology-service-management-otsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Operational Technology Service Management (OTSM)](https://www.servicenow.com/docs/access?context=now-assist-for-operational-technology-service-management&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | Skill | [OT resolution notes generation](https://www.servicenow.com/docs/access?context=generate-resolution-notes-ot-incident&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | March 12, 2026 | [Now Assist for Operational Technology Service Management (OTSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-operational-technology-service-management-otsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Operational Technology Service Management (OTSM)](https://www.servicenow.com/docs/access?context=now-assist-for-operational-technology-service-management&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | Agentic workflow | [Generate OT KB articles agentic workflow](https://www.servicenow.com/docs/access?context=agent-ot-knowledge-generator&version=australia&pubname=australia-operational-technology&ft:locale=en-US) | March 12, 2026 | [Now Assist for Operational Technology Service Management (OTSM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-operational-technology-service-management-otsm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Common control objective creation](https://www.servicenow.com/docs/access?context=privacy-take-actions-on-the-recommendations-for-similar-control-objectives&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 | [Privacy Management release notes](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Control objective impact analyzer](https://www.servicenow.com/docs/access?context=identify-control-objectives-impacted-by-citation-updates&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 | [Privacy Management release notes](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Recommendation of similar control objectives](https://www.servicenow.com/docs/access?context=privacy-generate-recommendation-for-a-new-control-objective&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 | [Privacy Management release notes](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Privacy Management](https://www.servicenow.com/docs/access?context=now-assist-for-privacy-management&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [Risk assessment summary](https://www.servicenow.com/docs/access?context=privacy-generate-risk-assessment-summary&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 | [Privacy Management release notes](https://www.servicenow.com/docs/access?context=grc-privacy-management-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Public Sector Digital Services (PSDS)](https://www.servicenow.com/docs/access?context=now-assist-for-psds&version=australia&pubname=australia-government-industry&ft:locale=en-US) | Agent | Investigative Case Management AI agents | March 12, 2026 | [Public Sector Digital Services release notes](https://www.servicenow.com/docs/access?context=public-sector-digital-services-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Purchase Order Management (POM)](https://www.servicenow.com/docs/access?context=now-assist-for-purch-order-magmt&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Agentic workflow | [Define PO exception mitigation strategy](https://www.servicenow.com/docs/access?context=mitigation-strategies-for-po-exceptions&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | March 12, 2026 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Purchase Order Management (POM)](https://www.servicenow.com/docs/access?context=now-assist-for-purch-order-magmt&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Agentic workflow | [Email Intent to Action](https://www.servicenow.com/docs/access?context=convert-emails-to-exceptions&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | March 12, 2026 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Correlation insights generation](https://www.servicenow.com/docs/access?context=generating-insights-for-now-assist-for-security&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Post-incident analysis](https://www.servicenow.com/docs/access?context=generate-pia-report-now-assist-security-incident&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Resolution notes generation](https://www.servicenow.com/docs/access?context=generate-closure-notes-si-now-assist-sec-incident&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Security incident quality assessment](https://www.servicenow.com/docs/access?context=na-sir-quality-assessment&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Security incident recommended actions](https://www.servicenow.com/docs/access?context=generate-recommended-actions-now-assist-for-security&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Security incident summarization](https://www.servicenow.com/docs/access?context=summarize-security-incident-now-assist-sec-incident&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Agentic workflow | [Analyze security operations metrics](https://www.servicenow.com/docs/access?context=now-assist-sir-soc-efficiency-usecase&version=australia&pubname=australia-security-management&ft:locale=en-US) | March 12, 2026 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Agentic workflow | [Close security incident](https://www.servicenow.com/docs/access?context=now-assist-sir-close-incident-usecase&version=australia&pubname=australia-security-management&ft:locale=en-US) | March 12, 2026 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Agentic workflow | [Generate SIR shift handover report](https://www.servicenow.com/docs/access?context=add-incidents-shifthandover-ai-agent&version=australia&pubname=australia-security-management&ft:locale=en-US) | March 12, 2026 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Security Incident Response](https://www.servicenow.com/docs/access?context=now-assist-security-incident-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Agentic workflow | [Resolve security incident](https://www.servicenow.com/docs/access?context=now-assist-sir-resolve-incident-ai-workflow&version=australia&pubname=australia-security-management&ft:locale=en-US) | March 12, 2026 | [Security Incident Response release notes](https://www.servicenow.com/docs/access?context=secops-sir-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Skill | [Publisher compliance summarization](https://www.servicenow.com/docs/access?context=summarize-publisher-compliance-now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Software Asset Management (SAM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Skill | [Product compliance summarization](https://www.servicenow.com/docs/access?context=summarize-product-compliance-now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Software Asset Management (SAM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Skill | [Recommended actions](https://www.servicenow.com/docs/access?context=recommended-actions-now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Software Asset Management (SAM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Skill | [SaaS user resolution](https://www.servicenow.com/docs/access?context=automate-userresolution-saas-now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Software Asset Management (SAM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Agentic workflow | [Reclamation rule creation](https://www.servicenow.com/docs/access?context=now-assist-sam-create-software-reclamation-rule-workflow&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Software Asset Management (SAM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Software Asset Management (SAM)](https://www.servicenow.com/docs/access?context=now-assist-sam&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | Agentic workflow | [Removal candidate evaluation](https://www.servicenow.com/docs/access?context=now-assist-sam-evaluate-removal-candidate-workflow&version=australia&pubname=australia-it-asset-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Software Asset Management (SAM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-sam-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [EAP doc summarization](https://www.servicenow.com/docs/access?context=summarize-and-refine-docs-content-in-eap&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Feedback summarization](https://www.servicenow.com/docs/access?context=feedback-summary-sentiment-topics&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Identify similar records](https://www.servicenow.com/docs/access?context=identify-similar-demand-records&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Multi feedback summarization](https://www.servicenow.com/docs/access?context=feedback-summary-sentiment-topics&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Planning item doc summarization](https://www.servicenow.com/docs/access?context=summarize-documents-genai-skill-spw&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Project doc summarization](https://www.servicenow.com/docs/access?context=summarize-doc-content-genai-skill-pw&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Project insights generation](https://www.servicenow.com/docs/access?context=email-project-summary-skill-pw&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Refine records](https://www.servicenow.com/docs/access?context=refine-text-with-write-planning-item-skill&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Target generation](https://www.servicenow.com/docs/access?context=generate-targets-for-goal&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Skill | [Demand summarization](https://www.servicenow.com/docs/access?context=demand-summarization-skill&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | March 12, 2026 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Agentic workflow | [Create stories](https://www.servicenow.com/docs/access?context=generate-agile-story-planning-items&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Strategic Portfolio Management (SPM)](https://www.servicenow.com/docs/access?context=now-assist-spm&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | Agentic workflow | [Monitor project tasks](https://www.servicenow.com/docs/access?context=na-spm-task-monitoring-usecase&version=australia&pubname=australia-it-business-management&ft:locale=en-US) | December 11, 2025 | [Now Assist for Strategic Portfolio Management (SPM) release notes](https://www.servicenow.com/docs/access?context=now-assist-for-spm-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Negotiation summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Procurement case summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Purchase requisition summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Sourcing event summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/access?context=now-assist-spo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Sourcing request summarization](https://www.servicenow.com/docs/access?context=now-assist-spo-summarize-record&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Now Assist for Source-to-Pay Operations release notes](https://www.servicenow.com/docs/access?context=now-assist-source-to-pay-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Supplier Lifecycle Operations (SLO)](https://www.servicenow.com/docs/access?context=now-assist-slo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Supplier case summarization](https://www.servicenow.com/docs/access?context=now-assist-slo-summarize-case&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | December 11, 2025 | [Supplier Lifecycle Operations release notes](https://www.servicenow.com/docs/access?context=supplier-lifecycle-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Supplier Lifecycle Operations (SLO)](https://www.servicenow.com/docs/access?context=now-assist-slo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Supplier performance summarization](https://www.servicenow.com/docs/access?context=summarize-supp-perf&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | March 12, 2026 | [Supplier Lifecycle Operations release notes](https://www.servicenow.com/docs/access?context=supplier-lifecycle-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Supplier Lifecycle Operations (SLO)](https://www.servicenow.com/docs/access?context=now-assist-slo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Email response](https://www.servicenow.com/docs/access?context=generate-email-response-for-supplier-tasks&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | March 12, 2026 | [Supplier Lifecycle Operations release notes](https://www.servicenow.com/docs/access?context=supplier-lifecycle-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Supplier Lifecycle Operations (SLO)](https://www.servicenow.com/docs/access?context=now-assist-slo&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | Skill | [Sentiment analysis](https://www.servicenow.com/docs/access?context=slo-analyze-sentiments&version=australia&pubname=australia-source-to-pay-operations&ft:locale=en-US) | March 12, 2026 | [Supplier Lifecycle Operations release notes](https://www.servicenow.com/docs/access?context=supplier-lifecycle-operations-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Sales and Order Management for Telecommunications (SOMT)](https://www.servicenow.com/docs/access?context=somt-now-assist&version=australia&pubname=australia-telecom-media-technology&ft:locale=en-US) | Agent | [Move order voice AI](https://www.servicenow.com/docs/access?context=now-assist-move-order-somt&version=australia&pubname=australia-telecom-media-technology&ft:locale=en-US) | March 12, 2026 | [Now Assist for Sales CRM for Telecommunications release notes](https://www.servicenow.com/docs/access?context=now-assist-sales-order-management-telecommunications-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Telecommunications, Media and Technology (TMT)](https://www.servicenow.com/docs/access?context=now-assist-spmc&version=australia&pubname=australia-telecom-media-technology&ft:locale=en-US) | Agentic workflow | [Squad resource identifier](https://www.servicenow.com/docs/access?context=now-assist-squad-resource-identifier&version=australia&pubname=australia-telecom-media-technology&ft:locale=en-US) | March 12, 2026 |   |
| [Now Assist for Telecommunications, Media and Technology (TMT)](https://www.servicenow.com/docs/access?context=now-assist-spmc&version=australia&pubname=australia-telecom-media-technology&ft:locale=en-US) | Agentic workflow | [Product release email communication](https://www.servicenow.com/docs/access?context=now-assist-product-release-email-communication&version=australia&pubname=australia-telecom-media-technology&ft:locale=en-US) | March 12, 2026 |   |
| [Now Assist for Third-party Risk Management (TPRM)](https://www.servicenow.com/docs/access?context=now-assist-tprm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [TPRM issue summarization](https://www.servicenow.com/docs/access?context=create-a-summary-of-issue&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | December 11, 2025 |   |
| [Now Assist for Third-party Risk Management (TPRM)](https://www.servicenow.com/docs/access?context=now-assist-tprm&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | Skill | [TPRM issue recommendation](https://www.servicenow.com/docs/access?context=tprm-recommend-an-issue&version=australia&pubname=australia-governance-risk-compliance&ft:locale=en-US) | March 12, 2026 |   |
| [Now Assist for Vulnerability Response](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | Generate remediation assistance | December 11, 2025 | [Security Operations release notes](https://www.servicenow.com/docs/access?context=security-operations-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Vulnerability Response](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Now Assist recommendation](https://www.servicenow.com/docs/access?context=sem-approval-recommendation-skill&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Operations release notes](https://www.servicenow.com/docs/access?context=security-operations-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Vulnerability Response](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [SEM insights](https://www.servicenow.com/docs/access?context=sem-insights-skill&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Operations release notes](https://www.servicenow.com/docs/access?context=security-operations-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Vulnerability Response](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [SPC setup connector](https://www.servicenow.com/docs/access?context=using-now-assist-api-connector&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Operations release notes](https://www.servicenow.com/docs/access?context=security-operations-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Vulnerability Response](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Suggest vulnerability solutions](https://www.servicenow.com/docs/access?context=solutions-now-assist-vulnerability-response&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Operations release notes](https://www.servicenow.com/docs/access?context=security-operations-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Vulnerability Response](https://www.servicenow.com/docs/access?context=now-assist-for-vulnerability-response-landing&version=australia&pubname=australia-security-management&ft:locale=en-US) | Skill | [Vulnerable item deduplication](https://www.servicenow.com/docs/access?context=dedupe-host-vi-now-assist-vulnerability-response&version=australia&pubname=australia-security-management&ft:locale=en-US) | December 11, 2025 | [Security Operations release notes](https://www.servicenow.com/docs/access?context=security-operations-rn-landing&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Workplace Service Delivery (WSD)](https://www.servicenow.com/docs/access?context=now-assist-wsd-landing&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | Skill | [Workplace case summarization](https://www.servicenow.com/docs/access?context=summarize-workplace-case&version=australia&pubname=australia-employee-service-management&ft:locale=en-US) | March 12, 2026 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Zero Copy Connector](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) | Skill | [ERP data discovery](https://www.servicenow.com/docs/access?context=now-assist-erp-data-discovery-skill&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) | December 11, 2025 | [Now Assist for Zero Copy Connector release notes](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Zero Copy Connector](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-for-erp&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) | Skill | [ERP data query](https://www.servicenow.com/docs/access?context=now-assist-erp-data-query&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) | December 11, 2025 | [Now Assist for Zero Copy Connector release notes](https://www.servicenow.com/docs/access?context=now-assist-for-zero-copy-connector-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | Skill | [Analytics follow-up generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | December 11, 2025 | [Now Assist in Platform Analytics release notes](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | Skill | [Analytics hidden insights generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | December 11, 2025 | [Now Assist in Platform Analytics release notes](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | Skill | [Analytics insights generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | December 11, 2025 | [Now Assist in Platform Analytics release notes](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | Skill | [Analytics query generation](https://www.servicenow.com/docs/access?context=enable-query-generation&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | December 11, 2025 | [Now Assist in Platform Analytics release notes](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist in Platform Analytics](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | Skill | [Dashboard and visualization export](https://www.servicenow.com/docs/access?context=export-db-dv-now-assist-panel&version=australia&pubname=australia-now-intelligence&ft:locale=en-US) | January 20, 2026 | [Now Assist in Platform Analytics release notes](https://www.servicenow.com/docs/access?context=now-assist-platform-analytics-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist for Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [Requester approval checklist](https://servicenow-prod.fluidtopics.net/6wUbgCGe6qNrgzQB3vouyA "The requester approval checklist skill in the ServiceNow AI Platform generates a structured checklist by mapping real-time request data against your organization’s knowledge articles.") | February 5, 2026 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [AI agents](https://servicenow-prod.fluidtopics.net/H33SYdCZz6E2NtYw3FiHYA "The ServiceNow Now Assist AI agents are entities that mimic human-like intelligence by using large language models (LLMs). AI agents can perform tasks that range from simple automated responses to complex problem solving. By using AI agents, you can reduce the workloads of your live agents and help increase their productivity.") | December 11, 2025 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [Conversational Help](https://servicenow-prod.fluidtopics.net/xKfbuqSUj70JoeLt9WBxPw "This skill uses Generative AI application capabilities to provide answers to the questions on the Now Assist panel.") | December 11, 2025 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Custom skills | December 11, 2025 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Now Assist Multi-Turn Catalog Ordering | December 11, 2025 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Now Assist Q\&A Genius Results | December 11, 2025 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Now Assist Topics | December 11, 2025 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | [Requester approval checklist](https://servicenow-prod.fluidtopics.net/6wUbgCGe6qNrgzQB3vouyA "The requester approval checklist skill in the ServiceNow AI Platform generates a structured checklist by mapping real-time request data against your organization’s knowledge articles.") | February 5, 2026 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
| [Now Assist Platform](https://servicenow-prod.fluidtopics.net/84acpNU3ueVitCE4hH8HDw "Most Now Assist generative AI products include skills in the Platform workflow, such as product navigation. Some Now Assist products include skills for the conversational user and platform experience, as well as knowledge article recommendations.") | Skill | Subflows and actions | December 11, 2025 | [Now Assist release notes](https://www.servicenow.com/docs/access?context=now-assist-rn&version=australia&pubname=australia-release-notes&ft:locale=en-US) |
[Tabela 1. Now Assist AI assets that are on by default]

{#now-assist-skills-on-by-default__table_yz3_mqd_dbc}