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sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

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ft:locale :

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ft:publication_title :

    - Australia Enable AI

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---

# Configuring Generative AI Controller

# Configuring Generative AI Controller {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure Generative AI Controller providers and capabilities.

## Configuration overview {#configure-generative-ai-controller__section_rk1_bpk_wwb}

Generative AI Controller enables you to choose between several AI providers or a generic connector.

* Microsoft Azure OpenAI
* OpenAI
* Google AI Studio
* Google Vertex AI
* Aleph Alpha
* IBM watsonx
* Amazon Bedrock

[Configure API credentials](https://servicenow-prod.fluidtopics.net/jI2tP_ay_RkikIzMjXOPxA "Configure the credentials and connections for your preferred generative AI service provider to integrate third-party generative AI on the ServiceNow AI Platform.")
:   Configure your large language model (LLM) credentials to use third-party integrations with OpenAI, Azure OpenAI, Google Cloud, Aleph Alpha, IBM watsonx, Amazon Bedrock, and generic models to control the third-party integration.

[Configure a generic LLM connector](https://servicenow-prod.fluidtopics.net/nFM6XhFSRJt5I21WqaomLg "Connect an external LLM to the ServiceNow AI Platform by using a generic LLM connector. With a connector, you can write your own prompts to send to the LLM and create your own generative AI capabilities.")
:   Set up an external LLM to use generative AI capabilities to add finer control over prompts and transformer scripts.

[Configure an AI service provider for a capability](https://servicenow-prod.fluidtopics.net/~Y6uEdFibIafgcRp_mw77A "Determine which AI provider to use for each of the generative AI capabilities of Generative AI Controller.")
:   Set your preferred AI service provider for each capability and tailor generative AI content to suit your business needs.

[Enable generative AI capabilities in Virtual Agent Designer](https://servicenow-prod.fluidtopics.net/PnC~i4De6IDKVwE_Vcutzw "Add generative AI functionality to Virtual Agent topics to generate text, summarize information, analyze user sentiment, and interact with large language models (LLMs).")
:   Enable generative AI capabilities in Virtual Agent Designer to build custom topics and topic blocks with content created by AI.

[Enable recursive summarization for large inputs](https://servicenow-prod.fluidtopics.net/~_hO1zi5g27uYRQ~HyFfVQ "Use recursive summarization to break down the requests to the large language models (LLMs) into smaller pieces so that you can maintain the context for generative AI capabilities.")
:   Enable recursive summarization to retain context for large inputs in LLM calls.

[Enable Dynamic Translation for generative AI capabilities](https://servicenow-prod.fluidtopics.net/ESgZ3V5IVUoQ05ilMdIPiw "Use Dynamic Translation to add multiple language support for generative AI capabilities to support users who speak languages other than English.")
:   Use Dynamic Translation for in-product generative AI capabilities to support users who speak different languages.