---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Add value template form

# Add value template form {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Add value template form fields and descriptions.
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| Field | Description |
|-|-|
| Calculation builder ||
| Persona | The user role for whom the value is being calculated, for example, Agent, Requester. |
| Usage | The usage indicator that you want to associate the value template with. |
| Time value type | The type of time-based metric used in the calculation, for example, Constant or Indicator. Choose a value that aligns with your performance goals. |
| Time constant | A fixed time value (in hours, minutes, or days) used as a baseline or threshold in the calculation. Useful for comparisons or normalization. |
| Time indicator | The time indicator that you want to associate the value template with. |
| Acceptance rate type | The type of acceptance metric to include, such as Indicator or Constant. |
| Acceptance rate constant | A fixed percentage or ratio used to represent an expected or target acceptance rate in the value calculation. |
| Attributes ||
| Template name | A unique and descriptive name for the value template. This name appears in the list of templates and should clearly indicate its purpose. |
| Value template category | The categorization of the template based on its use case, for example, Productivity, Efficiency, Accuracy. Helps in organizing and filtering templates. |
| Department | The business unit or department associated with the value template. This helps in aligning the template with organizational goals. |
| Description | A brief explanation of what the value template does, including its purpose and how it contributes to measuring value. |
| Calculation output ||
| Instance | The instance where the value template is applied. This field is useful for managing value templates across instances. Nota: You can validate a formula in a non-production instance before publishing it to a production instance. |
[Tabela 1. Add value template form]

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