---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Export an NLU model

# Export an NLU model {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Export a Natural Language Understanding (NLU) model to create a CSV file of the intents
and utterances. You can then use the CSV file to edit, share, and import.

## Antes de Iniciar

* Make sure that the NLU Workbench plugin, NLU Workbench - Core plugin, and Predictive Intelligence plugin are all installed and activated on your instance.
* Role required: nlu_editor, nlu_admin, or admin
{#export-nlu-model__ul_shl_vvs_tgb}

## Por Que e Quando Desempenhar Esta Tarefa

Exporting an NLU model creates a CSV file. The file contains a table of the utterances from the
model and the matched intents. The data comes from the
Utterances tab for each intent in the model.  
Nota:  
The file doesn't contain the sources of the utterances. Also the file doesn't transfer entities or vocabulary associated with the model. To export all model data, see [Add an NLU model to an update set](https://servicenow-prod.fluidtopics.net/OGjmab7jVIg6jmqcuAqRlA "Use update sets to move your Natural Language Understanding (NLU) models from one instance to another. Update sets include all records needed for your model to function on the target instance.").

## Procedimento

1. Navigate to AllNLU WorkbenchModels.  
   The Virtual Agent tab opens by default.
2. Select the tab for your model's application, and find your model in the list.
3. Scroll to the far right column of your model's row, and select the more options menu of the model you want to export.  
4. In the more options menu, click Export model as CSV.  
   The model CSV file downloads to your browser.

## O que Fazer Depois

You can use the CSV file to share the model or edit the utterances. You can also
create a model by importing the CSV file. For more information, see [Create an NLU model from a CSV file](https://servicenow-prod.fluidtopics.net/l99qfLXTCOhD0xqF8rH9Mg "Upload a CSV or XLSX (Excel Workbook) file containing utterances and their intents to create a Natural Language Understanding (NLU) model. Use this method to quickly create models from your data or other exported models.").