---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Document Intelligence monitoring dashboard

# Document Intelligence monitoring dashboard {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

Monitor the overall performance of Document Intelligence over time in the Document Intelligence monitoring dashboard.
Importante:  
Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article \[[KB0867184](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184)\] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see [Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/Dq_6c8JJ_cu9yJcvDkosRA "Use ServiceNow Now Assist in Document Intelligence to analyze and extract information from unstructured documents with generative AI.With ServiceNow Now Assist in Document Intelligence, you can use generative AI to get key information from digital documents into your automation workflows.").

## Overview of the Document Intelligence monitoring dashboard {#document-intelligence-monitoring-dashboard__section_xpy_1lv_lbc}

The Document Intelligence monitoring dashboard provides a high-level overview of your Document Intelligence usage and value.

The data visualizations show document extraction activity in your instance. For example:

* Active use cases
* Active document tasks
* Processed pages
* Processed document tasks
* Accuracy of the DocIntel recommendations
{#document-intelligence-monitoring-dashboard__ul_pzp_flv_lbc}  
This dashboard provides useful answers to the following questions:

* How many documents are processed using DocIntel?
* How much of the document extraction is automated?
* How has DocIntel accuracy progressed over time?
{#document-intelligence-monitoring-dashboard__ul_nzj_flv_lbc}
**Conceitos relacionados**   

* [Use case performance dashboard](https://servicenow-prod.fluidtopics.net/xmJT5cDsHmDYPYbQG03pwA#use-case-performance-dashboard "Monitor Document Intelligence (DocIntel) performance at the use case and field levels in the use case performance dashboard.")  
**Tarefas relacionadas**   

* [View reports on the Document Intelligence Admin home page](https://servicenow-prod.fluidtopics.net/Qlu9gAdz5uDB9Ra0wrw_MQ "Monitor document extraction performance in the Admin experience.")

## View the Document Intelligence monitoring dashboard {#ariaid-title2}

Access the Document Intelligence monitoring dashboard on the Monitoring screen of the Admin experience.

### Antes de Iniciar

* Ensure that the Document Intelligence application (sn_docintel) and Document Intelligence Admin (com.snc.docintel_admin) ServiceNow® Store application is installed and active. For more information, see [Install Document Intelligence](https://servicenow-prod.fluidtopics.net/xoaIZXACqsf1KlOBCnIAfg "You can install Document Intelligence (sn_docintel) and Document Intelligence Admin (sn_docintel_admin) if you have the admin role. The sn_docintel_admin application installs related ServiceNow Store dependencies if they aren’t already installed.").
* Have an active use case with multiple completed document tasks. For more information, see [Set up document extraction use cases](https://servicenow-prod.fluidtopics.net/tHW6B9mHbOdqyg9P~BGx4Q "In Document Intelligence, a use case is used to define the structure of a type of document you want to process. It's made up of the use case record and its related fields, field groups, integrations, flows, and all the related machine learning (ML) models.").
* Role required: sn_docintel.admin, sn_docintel.manager, or admin.
{#view-the-document-intelligence-monitoring-dashboard__ul_cb1_nxd_mbc}

### Procedimento

1. Navigate to AllDocument IntelligenceDocument Data Extraction AdministrationMonitoring.
2. **Opcional:** Select a date range in the Date range filter to show only the data within the selected dates.
3. **Opcional:** Select one or more use cases in the Use cases filter to show only the data that applies to the selected use cases.
4. **Opcional:** Select an object within a chart to see additional details.

## Data visualizations in the Document Intelligence monitoring dashboard {#ariaid-title3}

The Document Intelligence monitoring dashboard uses data visualizations to display your Document Intelligence (DocIntel) usage and performance data.
The following table describes the data visualizations shown on the Monitoring screen.{#docintel-monitoring-dashboard-reports__table_u1n_spj_mbc__entry__2}

| Name | Description |
|-|-|
| Use cases by mode | The number of document extraction use cases in this instance, grouped by extraction mode. |
| Pages processed | The number of pages processed for data extraction using DocIntel in this instance over the selected date range. |
| Document tasks processed | The number of DocIntel document tasks processed in this instance over the selected date range. |
| Document tasks by status | The number of DocIntel document tasks in this instance, grouped by status. |
| Average accuracy per use case | The percentage of times that the top recommendation from DocIntel is the correct field value, based on the tasks completed for a use case. |
| Document tasks per use case | The number of DocIntel document tasks for each use case, grouped by status. |
[Tabela 1. Data visualizations showing Document Intelligence usage and performance]

{#docintel-monitoring-dashboard-reports__table_u1n_spj_mbc}