---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Configure rate limiting for providers

# Configure rate limiting for providers {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 30 de jun. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Configure rate limiting to control the traffic flow to the one_extend request by restricting the number of requests that can be made within a certain time frame.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

To rate limit the one_extend request, you must define the rate limit rules for the incoming requests. You can create your own rule in the One Extend Rate Limit Rules table.

## Procedimento

1. On your ServiceNow instance, navigate to the One Extend Rate Limit Rules \[sys_one_extend_rate_limit_rules\] table and select New.
2. On the form, fill in the fields.  
   {#configure-rate-limit__table_tyy_fmk_zbc__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the rate limit rule. Identify the rate limit rule with a name. |
   | Application | Application scope that must be set to Global. |
   | Resource | Resources to select for your rate limit rule. Use one of the following resources for your rate limit rule: * LLM Provider: For the LLM Provider, select the generative AI provider mapping. * Capability Definition: For the Capability Definition, select the One Extend Capability Definition. * All Capabilities: Applies to all providers and all capability definitions. {#configure-rate-limit__ul_lph_nkk_zbc} |
   | Rule Type | Rule type for the rate limit rule. Define the rule type using the following options: * Instance: Accumulates data from all the users of that instance. * User: Keeps the count of the requests per user. {#configure-rate-limit__ul_u1s_qwk_zbc} |
   | Request limit per hour | Maximum number of requests to be received per hour. |
   | Active | Status of the rate limit rule. |
   [Tabela 1. One Extend Rate Limit Rule form]

   {#configure-rate-limit__table_tyy_fmk_zbc}
3. Select Submit.