---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Edit a Task Intelligence model

# Edit a Task Intelligence model {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Retrain your machine learning models or edit what they predict to better align with your business goals.  

[Edit a model to predict incident fields](https://www.servicenow.com/docs/access?context=edit-your-model&version=australia&pubname=australia-it-service-management&ft:locale=en-US)
:   Edit the incident prediction model that has already been trained and deployed. Change the model configurations, view the updated training results, and redeploy the model.

[Create and edit a case field prediction model](https://www.servicenow.com/docs/access?context=csm-task-intel-create-cat-solution&version=australia&pubname=australia-customer-service-management&ft:locale=en-US)
:   Create, train, and edit a model to predict fields for customer service cases.

[Create a model to predict case sentiment](https://www.servicenow.com/docs/access?context=csm-task-intel-create-sentiment-solution&version=australia&pubname=australia-customer-service-management&ft:locale=en-US)
:   Edit and test the pre-trained sentiment model to predict sentiment for customer service cases.

[Create a model to detect case language](https://www.servicenow.com/docs/access?context=csm-task-intel-create-language-solution&version=australia&pubname=australia-customer-service-management&ft:locale=en-US)
:   Edit and test the pre-trained model to detect the language used to create customer service cases.