---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Install NLU Workbench - Advanced Features

# Install NLU Workbench - Advanced Features {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 min. de leitura

You can install the NLU Workbench - Advanced Features application
(com.snc.nlu.workbench.advanced) if you have the admin role.

## Antes de Iniciar

* Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow
  product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).
* Review the [NLU Workbench - Advanced Features](https://store.servicenow.com/sn_appstore_store.do#!/store/application/31f5f491c3a710100bf407720f40ddf4) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
* NLU Workbench - Advanced Features requires the following plugins. Ensure that these plugins are activated before you install NLU Workbench - Advanced Features.

  Required ServiceNow plugins
  :

      Predictive Intelligence
      (com.glide.platform_ml)
      :   Enables various Predictive Intelligence and Machine
          Learning capabilities for training models. See [Predictive Intelligence](https://servicenow-prod.fluidtopics.net/ncgLg2LCvOydy4zKSN86Ng "Predictive Intelligence is a powerful interface to train machine learning models. With Predictive Intelligence, you can improve performance, efficiency, and flexibility to your systems across multiple business units.").

      NLU Workbench - Core (com.glide.nlu)
      :   Adds NLU Model capabilities. See [Activate the NLU Workbench](https://servicenow-prod.fluidtopics.net/VxZLQV0K78SfgD6cV_rMJw "Activate the following plugins to activate the NLU Workbench.")

      NLU Workbench (com.snc.nlu_studio)
      :   Create and train NLU models.
          See
          [Activate the NLU Workbench](https://servicenow-prod.fluidtopics.net/VxZLQV0K78SfgD6cV_rMJw "Activate the following plugins to activate the NLU Workbench.").

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Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Tables are installed with NLU Workbench - Advanced Features.

For more information, see [Components installed with NLU Workbench - Advanced Features](https://servicenow-prod.fluidtopics.net/afIYCmPBCjTbDmCCBcyNlw "Several types of components are installed with activation of the com.snc.nlu.workbench.advanced plugin, including tables.").

## Procedimento

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll.
2. Find the NLU Workbench - Advanced Features application (com.snc.nlu.workbench.advanced) using the filter criteria and search bar.  
   You can search for the application by its name or ID. If you cannot find the
   application, you might have to request it from the ServiceNow Store.

   Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://docs.servicenow.com/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).
3. In the Application installation dialog box, review the application dependencies.  
   Dependent plugins and applications are listed if they will be installed, are
   currently installed, or need to be installed. If any plugins or applications
   need to be installed, you must install them before you can install NLU Workbench - Advanced Features.
   {#install-nlu-workbench-adv-features__step-review-dependencies}
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4. Select Install.
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## O que Fazer Depois

The following available ServiceNow Store application is installed separately
from NLU Workbench - Advanced Features:

Intent Discovery
:   Discover user intents from requests, incidents, or cases to help maximize
    deflection with Virtual Agent and NLU. For more information, see [Install Intent Discovery](https://servicenow-prod.fluidtopics.net/ObCj1bGv8~bMqmwRf3rlYw "You can install the Intent Discovery application (sn_nlu_discovery) if you have the admin role.").
* **[Components installed with NLU Workbench - Advanced Features](https://servicenow-prod.fluidtopics.net/afIYCmPBCjTbDmCCBcyNlw)**   
  Several types of components are installed with activation of the com.snc.nlu.workbench.advanced plugin, including tables.