---
sourceDocument: Australia Enable AI
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/intelligent-experiences

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Enable AI

ft:clusterId :

    - platai

bundleId :

    - platai

workflow :

    - Platform


---

# Create a use case

# Create a document extraction use case {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Create a use case record to define a document you want to process in Document Intelligence. For example, invoices or driving licenses.
Importante:  
Starting with the Zurich release, Document Intelligence is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the Deprecation Process article \[[KB0867184](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0867184)\] in the Now Support Knowledge Base. Instead, you can extract information from documents using the Now Assist in Document Intelligence application. For more information, see [Now Assist in Document Intelligence](https://servicenow-prod.fluidtopics.net/Dq_6c8JJ_cu9yJcvDkosRA "Use ServiceNow Now Assist in Document Intelligence to analyze and extract information from unstructured documents with generative AI.With ServiceNow Now Assist in Document Intelligence, you can use generative AI to get key information from digital documents into your automation workflows.").

## Antes de Iniciar

Role required: sn_docintel.manager

## Procedimento

1. Navigate to AllDocument IntelligenceDocument Data Extraction AdministrationUse Cases.
2. Select New use case.
3. Enter a name for the use case.
4. Select a target table to store the document processing results for this use case.
5. **Opcional:** Change the language model used to support document extraction.  
   For more information, see [Languages supported by Document Intelligence](https://servicenow-prod.fluidtopics.net/DWTGaWkKCboZDdxQ1otywQ "The Document Intelligence application provides support for documents in different languages.").
6. Select Save.
7. **Opcional:** Change the language model used to support document extraction.
   1. Navigate to AllDocument IntelligenceDocument Data ExtractionUse Cases.
   2. Select the new use case.
   3. Select a language model in the Document Config field.  
      For more information, see [Languages supported by Document Intelligence](https://servicenow-prod.fluidtopics.net/DWTGaWkKCboZDdxQ1otywQ "The Document Intelligence application provides support for documents in different languages.").
   {#create-tasks__substeps_gkh_ycx_pbc}

## O que Fazer Depois

After creating a use case, finish setting it up by adding [fields](https://servicenow-prod.fluidtopics.net/ZjHcZVgtfXCp6X28mqdYfw "Set up fields as part of your use case. Document Intelligence uses fields to identify and extract data from documents. Fields can be grouped to help DocIntel extract data from documents with tables, check box lists, and other logical groupings of fields.") and configuring the [data extraction modes](https://servicenow-prod.fluidtopics.net/SwkPc22T~MBJttuF4tIz2w "Configure the extraction modes for use cases to define how Document Intelligence extracts fields from documents.").