Delete an AI agent

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Delete an AI agent from AI Agent Studio if you no longer need it.

    Antes de Iniciar

    Role required: sn_aia_admin

    Por Que e Quando Desempenhar Esta Tarefa

    You must assign appropriate permissions by using the access control lists (ACLs) to delete AI agents on AI Agent Studio.
    Nota:
    You can't delete the AI agents that come installed with Now Assist applications.

    Procedimento

    1. Navigate to All > AI Agent Studio > Create and manage > AI agents.
    2. Select the check box of the AI agent that you want to delete and select Delete.

      Selecting the AI agent for deletion.

      Nota:
      You can also delete multiple AI agent cases by selecting multiple AI agent records at a time if you define the ACLs.
    3. In the confirmation pop-up window, select Delete.

    Resultado

    The selected AI agents are deleted from the AI agents list in AI Agent Studio.