Guided Tours dashboard
Summarize
Summary of Guided Tours Dashboard
The Guided Tours Overview dashboard provides insights into guided tour usage, helping you monitor user engagement and analyze tour performance. Access the dashboard throughGuided Tour Designer > Guided Tours Overview. It comprises two main tabs:User EngagementandTour Statistics, each offering valuable metrics that adapt based on your selected filters.
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Key Features
User Engagement
This tab includes various widgets that track user interactions:
- Tour Views: Daily views of guided tours.
- Tours Completed: Daily completed tours by users.
- Unique User Views: Individual users engaging with tours daily.
- Unique User Completion: Individual users completing tours daily.
- Weekly Engagement: Trends in user engagement over time, with options to save graphs in PNG or JPEG format.
- Disengaged Users: Users who have disabled the auto-launch feature, with graph-saving options available.
Tour Statistics
This tab provides detailed insights into tour performance:
- Tour Views: Data on tours that were abandoned, completed, dismissed, or failed.
- Tour Completions: Number of tours completed, categorized by type.
- Tour Failures: Counts of tours that did not succeed.
- Top 10 Tour Completions: Lists the most frequently completed tours.
- Top 10 Tour Failures: Identifies tours with the highest failure rates.
- Top 10 Tour Dismissals: Highlights the tours that are dismissed most often.
Key Outcomes
By utilizing the Guided Tours dashboard, you can effectively monitor user engagement and identify trends in tour performance. This empowers you to refine your tours for greater success, ensuring a better user experience and higher completion rates.
The Guided Tours Overview dashboard provides statistics related to guided tour usage.
To access the Guided Tours dashboard, navigate to . The dashboard features two tabs:
- User Engagement: This tab shows the number of users actively engaging with the Guided Tours and highlights trends over time.
- Tour Statistics: This tab shows trends and patterns in user engagement. It enables you to analyze tour completions and failures, helping you create more successful tours.
You can view reports by selecting options in the interactive filter based on the guided tour type and the guided tours present in the instance. The statistics provided in the User Engagement and Tour Statistics tabs change based on the options selected in the interactive filter.
User Engagement
| Widget | Description |
|---|---|
| Tour Views | Number of user views of guided tours per day. |
| Tours Completed | Number of tours completed by users per day. |
| Unique Users Views | Number of individual users viewing guided tours per day. |
| Unique User Completion | Number of individual users who have completed guided tours per day. |
| Weekly Engagement | Trends and patterns of user engagement with guided tours per day over a period. You can save this graph in PNG or JPEG format by hovering over the graph and choosing the relevant format from the context menu. |
| Disengaged Users | Number of users who turned off the auto-launch feature for the guided tour. You can save this graph in PNG or JPEG format by hovering over the graph and choosing the relevant format from the context menu. |
Tour Statistics
The Tour Statistics tab displays a list of tours sorted by context. The tab has the following widgets.| Column | Description |
|---|---|
| Tour Views |
Shows the number of tours abandoned, completed, dismissed, and failed tours. Select a bar in the bar graph to see more details. |
| Tour Completions | Shows the number of tours completed in Guided Tour Types and Guided Tours. Select a bar in the bar graph to see more details. |
| Tour Failures | Shows the number of tours that failed in Guided Tour Types and Guided Tours. . Select a bar in the bar graph to see more details. |
| Top 10 Tour Completions |
Shows the names of the 10 most frequently completed tours. |
| Top 10 Tour Failures |
Shows the 10 tours that failed most frequently. |
| Top 10 Tour Dismissals |
Shows the 10 tours that are dismissed most frequently. |