---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# KB Category Page widget

# KB Category Page widget {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Articles and article preview within a particular category. Categories are specified
within the Knowledge Base module. You can use this base system widget as-is in your portal or clone it to suit your own business needs.

The KB Category Page widget works together with the [KB Categories widget](https://servicenow-prod.fluidtopics.net/5Lh~WoZbXBkHBEtPqTVtqQ "Lists the categories for your Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.").
When you select a category in the KB Categories widget, the KB Category page widget lists
articles within that category.

To have the KB Categories and KB Category Page widgets work in tandem, add the two widgets to the same page.

If you add the KB Category Page widget to a page without adding the KB Categories widget, the
KB Category Page widget displays an uncategorized list of all articles within the knowledge
base.

Categories are determined by the list of Knowledge Categories provided for the Knowledge Base.
To view a list of categories for a knowledge base, in the platform navigate to KnowledgeAdministrationKnowledge bases, then select the name of the knowledge base, for example IT. Categories for the
knowledge base appear in the related lists. If a category does not have any associated articles,
it does not appear in the portal. For more information on defining categories for a knowledge
base, see [Define a knowledge article
category](https://www.servicenow.com/docs/access?context=t_DefineAKnowledgeCategory&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

The knowledge base that a portal uses is determined in the portal form. For more information on
associating your portal with a knowledge base, see [Associate a portal with a knowledge base](https://servicenow-prod.fluidtopics.net/sCq~9rrC1majr5n1dgrmtA "You can associate a portal with any knowledge base. Multiple knowledge bases can be associated with a portal.").

## Instance options {#kb-category-page__section_p4j_3zn_j1b}

Figure 1. KB category widget instance options  
{#kb-category-page__table_lyy_lzn_j1b__entry__2}

| Field | Description |
|-|-|
| Bootstrap color | Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
| Show star rating | Displays the star rating on the category page. If you select Use system properties, the appearance of the star rating is defined by the glide.knowman.show_star_rating system property. |
[Table 1. Instance options fields]

{#kb-category-page__table_lyy_lzn_j1b}
**Related tasks**   

* [Create and edit a page using the Service Portal Designer](https://servicenow-prod.fluidtopics.net/TbkBNc0cMK18ri_uRZxb5Q#t_ConfigureAPage "Create or edit a page and use layouts to organize the columns that house the widgets.")
* [Configure widget instances](https://servicenow-prod.fluidtopics.net/9notELGQ_yMNrL~1WH2hQA "Create unique instances of widgets by configuring the options for each instance.")
* [Clone a widget](https://servicenow-prod.fluidtopics.net/hxp1lyTNVug7pjAv5gVnOA "Take advantage of existing code by cloning and editing an existing widget.")

*[\>]: and then