---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Move a Visual Task Board card to a different lane

# Move a Visual Task Board card to a different lane {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can move a card from one lane to another on a Visual Task Board.

## Before you begin

Role required: none

## About this task

When you move a card to a different lane on a guided board, the field on which the
lanes are based is updated to reflect the new lane value.

## Procedure

1. Open a Visual Task Board.
2. Select a card and drag it to a different lane.  
   To cancel the move, press the Escape key while you drag the card.  
   Note:  
   All mandatory fields on a record must be filled in to move the associated
   card to a new lane. For example, assume you have a guided board based on
   the Incident \[incident\] table, with a lane for each
   State. The Close code
   and Close notes fields become mandatory when the
   State changes to
   Closed. If you attempt to move an incident
   card from the New lane to the
   Closed lane, a pop-up view of the form
   appears and prompts you to fill in the mandatory fields.

   If you get an error message saying You do not have the permission to modify this record, create system property
   <kbd class="ph userinput">glide.vtb.enable_list_edit_acl</kbd> and setting it
   to false.