---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Enable text resize in your portal

# Enable text resize in your portal {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable text resize to increase the size of your text up to 200% through your browser
settings.

## Before you begin

* If you upgraded to a Rome instance from a prior release, the property is created for you. The property default is set to False for Service Portal and Mobile Employee Service Portal (MESP). Follow the steps in this task to manually set the property to True.
* If you have a new portal or a zBoot instance, the property is set to True by default. There are no actions you need to take.
* If you haven't upgraded to a Rome instance, the property is created, but is set to False by default.

{#enable-text-resize__ul_kft_n35_1rb}

Role required: admin

## Procedure

1. Enter <kbd class="ph userinput">sys_properties.list</kbd> in the Filter navigator.
2. Select glide.service_portal.resize_text.{your portal_url_suffix}.enable_rem_conversion from the list.  
   For example, glide.service_portal.resize_text.sp.enable_rem_conversion.
3. On the form, set the Value field to true.
4. Select Update.
{#enable-text-resize__steps_d2h_n5m_1rb}

## Override the HTML base CSS font size in your portal {#ariaid-title2}

Set the HTML base CSS font size in your portal.

### Before you begin

Role required: admin

### Procedure

1. Enter <kbd class="ph userinput">sys_properties.list</kbd> in the Filter navigator.
2. Select glide.service_portal.resize_text.{portal_url_suffix}.base_font.  
   For example, glide.service_portal.resize_text.mesp.base_font.
3. On the form, set the Value field to the font size you want.
4. Select Update.  
   Note:  
   If an issue arises with resize text for custom pages coming from styling from custom CSS includes, convert those CSS values from pixels to REMs.
{#override-html-css-font-size__steps_tvb_1vm_1rb}