---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Help Center

# Help Center {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Help Center is the next-generation Embedded Help product for configurable workspace. Help Center provides targeted help content to users in a UI page, based on the user's role.  
Note:  
Help Center is a ServiceNow AI Platform feature that is active by default.

## Get started {#help-center__section_ngr_cnc_tzb}

|-|-|-|
| [Exploring Help Center](https://servicenow-prod.fluidtopics.net/7z0S0ZrJNNwCiypTb8vzqg "Help Center provides users with the information they need, and tells users what they can accomplish while they're using a configurable workspace. Help Center content appears in the right sidebar when the user selects the help icon.") | [Using Help Center](https://servicenow-prod.fluidtopics.net/5GFbFjljhkkavJvP4fWe7g "Use Help Center to create help content to provide users with helpful information about the page they are working on within a workspace. Help Center content appears on the sidebar when the user selects the help icon") |   |
|   |   |   |
[ ]

{#help-center__table_ogr_cnc_tzb}

## Workarounds {#help-center__section_tgr_cnc_tzb}

* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#help-center__ul_ugr_cnc_tzb}