---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Activate Visual Task Boards

# Activate Visual Task Boards {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Visual Task Boards are active by default on new instances. For upgraded instances, you can activate the Visual Task Boards plugin \[com.glide.ui.vtb\] if you have the admin role.{#t_ActivateVisualTaskBoards__ActivateVisualTaskBoards}

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#t_ActivateVisualTaskBoards__find-plugins-cmd}
2. Find the Visual Task Boards plugin (com.glide.ui.vtb) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#t_ActivateVisualTaskBoards__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=australia&pubname=australia-platform-administration&ft:locale=en-US).
{#t_ActivateVisualTaskBoards__steps_rjm_dgd_smb}

*[\>]: and then