---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Add a task to a flexible or guided Visual Task Board

# Add a task to a flexible or guided Visual Task Board {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Cards in a flexible or guided board represent records on whichever table the board is
associated with.

## Before you begin

Role required: none

## Procedure

1. In a lane header, click the lane menu (![Lane menu icon]()) and select Add Card.  
   Alternatively, click Add Card at the bottom of a lane.  
   Fields are populated based on any filter conditions for the board and, for guided boards, the lane you add the card to.

   Consider the example of a guided board that shows incidents with the Software category, with a lane for each assignee. If you add a card to the ITIL User lane, the new incident
   record Category and Assigned to fields are automatically set to Software and ITIL User.
2. Complete the form and click Submit.  
   A new task card appears in the lane.
**Related concepts**   

* [Freeform Visual Task Boards](https://servicenow-prod.fluidtopics.net/CpekTagDZ4cK_J4O_fJW2w "You can add personal task cards directly to lanes on a freeform board. You can also add other kinds of task cards to a freeform board from a list or form.")
* [Data driven Visual Task Boards](https://servicenow-prod.fluidtopics.net/B850I5pcJ0U1Y~3~Wc0L3g "You can add a task to a flexible or guided task board.")  
**Related tasks**   

* [Add or modify Visual Task Board lanes](https://servicenow-prod.fluidtopics.net/AM6AIuNBfDK05YfYjeeWag "Any board member can change the names and add new lanes to accommodate the task workflow you want to track. When you create a freeform or flexible task board, it includes the default lanes To Do, Doing, and Done.")
* [Add or remove a Visual Task Board member](https://servicenow-prod.fluidtopics.net/f_iuqsZ_GUXdo6QGGsDfhg "You can add and remove task board members using the members tab of the activity stream. You can also promote assignees to board members.")
* [Delete a Visual Task Board](https://servicenow-prod.fluidtopics.net/ROcfJKB8DYuKPfna45tacQ "You can delete any task board that you own.")