---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Cloud Deployment Automation

# Cloud Deployment Automation {#cloud-dep-auto__cda-app-name}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Automates the deployment and provisioning of the AWS CloudFormation services using Service Catalog or Service Portal.

## Request apps on Store {#cloud-dep-auto__section_zfw_hcq_g5b}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the
available apps and for information about submitting requests to the store. For cumulative
release notes information for all released apps, see the [ServiceNow Store version history release
notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

## Spoke dependencies {#cloud-dep-auto__section_tw3_1cq_g5b}

You must activate and set up the [AWS CloudFormation spoke](https://www.servicenow.com/docs/access?context=aws-cloudformation&version=australia&pubname=australia-integrate-applications&ft:locale=en-US)
to use this application.

## Catalog items and flows {#cloud-dep-auto__section_vw3_1cq_g5b}

The Cloud Deployment Automation provides catalog items and flows to automate tasks.
When a catalog item is submitted, the associated flow is triggered and the task is performed. To
customize a flow, create a copy of it in a new application scope. Available catalog items and
flows include:  
{#cloud-dep-auto__table_ww3_1cq_g5b__entry__2}

| Catalog Item or Flow | Description |
|-|-|
| Create Stack | Creates a stack in AWS CloudFormation account. |
| Create and Execute Change Set | Creates and executes a change set in AWS CloudFormation account. |
| Create Stack Set | Creates a stack set in AWS CloudFormation account. |
| Delete Stack | Deletes a stack in AWS CloudFormation account. |
| Delete Stack Set | Deletes a stack set in AWS CloudFormation account. |
| Update Stack Set | Updates a stack set in AWS CloudFormation account. |
[ ]

{#cloud-dep-auto__table_ww3_1cq_g5b}

## Subflows {#cloud-dep-auto__section_xw3_1cq_g5b}

The Cloud Deployment Automation provides subflows to demonstrate automating tasks. To
customize a subflow, create a copy of it in a new application scope. Available subflows
include:  
{#cloud-dep-auto__table_yw3_1cq_g5b__entry__2}

| Subflow | Description |
|-|-|
| Create Event | Creates an event if automation fails. |
| Create Incident | Creates an incident if automation fails. |
| Dynamic Flow Template | Subflow template to create event and incident. |
| Fetch Approvers and Assignees | Retrieves details of approvers (groups and users), assignee, and assignment group for the requested item, catalog task, and incident from the decision tables. |
| Get Stack Set Operation Result Status Reason | Retrieves the AWS CloudFormation stack set operation result status reason. |
| Get Stack Set Operation Status | Retrieves the operation status of the AWS CloudFormation stack set. |
| Get Stack Status | Retrieves the status of the AWS CloudFormation stack. |
[ ]

{#cloud-dep-auto__table_yw3_1cq_g5b}

## Actions {#cloud-dep-auto__section_zw3_1cq_g5b}

The Cloud Deployment Automation provides an action, Change Array.Object Internal
Names to change an array of objects to another array of objects based upon the key value
pair.

## Decision tables {#cloud-dep-auto__section_bx3_1cq_g5b}

The Cloud Deployment Automation application uses decision tables to save the required information. The decision tables include:{#cloud-dep-auto__table_cx3_1cq_g5b__entry__2}

| Decision table | Description |
|-|-|
| CDA Requested Item User Approval Policy | Policy used to assign a requested item to the relevant user for approval. |
| CDA Requested Item Group Approval Policy | Policy used to assign a requested item to the relevant group for approval. |
| CDA Incident User Assignment Policy | Policy used to assign an incident to the relevant user. |
| CDA Incident Group Assignment Policy | Policy used to assign an incident to the relevant group. |
| CDA Failed Automation Flow Policy | Policy used to choose between creating an incident or an event when an automation failure occurs. |
| CDA Catalog Task User Assignment Policy | Policy used to assign a catalog task to the relevant user. |
| CDA Catalog Task Group Assignment Policy | Policy used to assign a catalog task to the relevant group. |
[ ]

{#cloud-dep-auto__table_cx3_1cq_g5b}

## User roles {#cloud-dep-auto__section_ex3_1cq_g5b}

The Cloud Deployment Automation application provides the sn_cloud_dpmt_atmn.cloud_deployment_automation_user role. Users with this role can view cloud deployment automation catalog items.  
Note:  
User must have the sn_cloud_dpmt_atmn.cloud_deployment_automation_user _mgmt_user, ITIL, and Catalog Admin roles to create and submit catalog items.

## System properties {#cloud-dep-auto__section_x4k_qy1_35b}

The Cloud Deployment Automation application provides system properties that you can configure as per your requirement.{#cloud-dep-auto__table_gfy_vy1_35b__entry__2}

| System property | Description |
|-|-|
| sn_cloud_dpmt_atmn.exclude_aws_regions | List of additional regions that should be excluded from those mentioned in the CloudDeploymentAutomationUtils script include. |
| sn_cloud_dpmt_atmn.include_aws_regions | List of additional regions that should be included to those mentioned in CloudDeploymentAutomationUtils script include. |
| sn_cloud_dpmt_atmn.flow_loop_limit | Number of hours that flows should run in loop before they exit. |
[ ]

{#cloud-dep-auto__table_gfy_vy1_35b}

Navigate to System PropertiesAll Properties to configure the values of these properties.
* **[Set up Cloud Deployment Automation](https://servicenow-prod.fluidtopics.net/JW3eR0lHD1YHZIWwyZM9ug)**   
  Set up the Cloud Deployment Automation application by configuring the Service Portal page to use the default catalog items.

*[\>]: and then