---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Approval Info Record widget

# Approval Info Record widget {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Approval Info Record widget shows details about the approval request and a full record for an approval including the activity stream.

## Using the widget {#approval-info-record-widget__section_uwn_ymn_dhc}

Figure 1. Approval Info Record widget

Configure the field values and the order of the fields from Service Portal Approval Configuration. For more information, see [Configure Service Portal Approval Configuration record](https://servicenow-prod.fluidtopics.net/8ZJIx9QRMxnFTz3~Q7tZgQ "Configure the Service Portal Approval Configuration record to make the Approval assistance AI agent and Approval Info Record widget work better for your specific use case.").

## Instance options {#approval-info-record-widget__section_vwn_ymn_dhc}

{#approval-info-record-widget__table_ekv_d41_z1b__entry__2}

| Field | Description |
|-|-|
| Bootstrap color | Color scheme for the widget. The default colors are defined by the portal theme, but if you want the instance to have a specific color, select the option from the list. |
[Table 1. Approval Info Record widget instance options]

{#approval-info-record-widget__table_ekv_d41_z1b}