---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Create a Connect conversation from a Visual Task Board

# Create a Connect conversation from a Visual Task Board {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create a Connect Chat conversation from a Visual Task Board to collaborate with board
members and keep track of activity as it happens.

## Before you begin

Role required: none

## About this task

When you create a conversation from a task board, all the board members become
members of the conversation. The members are synchronized between the task board and
the conversation. For example, if you remove a user from the conversation, the
system automatically removes the user from the board as well.

## Procedure

1. Navigate to AllSelf-ServiceVisual Task Boards.
2. Open a task board.
3. In the board header, click the connect with board members icon (![Connect with board members icon]()).  
   The system automatically opens a record conversation for the board. Each board member becomes a member of the conversation.
{#t_ConversationVTB__steps_frg_jzy_bt1}
**Related reference**   

* [Visual Task Boards](https://servicenow-prod.fluidtopics.net/QPdS8EEUhuF~117AA2Wvqg "Visual Task Boards (VTB) transform the navigation of lists and forms into an interactive graphical experience.")  
**Related topics**   

* [Connect Chat](https://www.servicenow.com/docs/access?context=c_Collaboration&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)

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