---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Activate the privacy notice for unauthenticated users

# Activate the privacy notice for unauthenticated users {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

If you enabled unauthenticated user tracking in your portal, you may be required by
law to notify unauthenticated users that you are tracking their usage for analysis. You can
display a legal notice by activating the Privacy Notice announcement.

## Before you begin

By default, unauthenticated user tracking is turned off for portals. To modify analytics settings for a portal, see [Configure Usage Insights Settings](https://www.servicenow.com/docs/access?context=config-analytics-settings&version=australia&pubname=australia-now-intelligence&ft:locale=en-US).

Role required: sp_admin

## Procedure

1. Navigate to AllService PortalAnnouncements and open the inactive record named Privacy Notice.
2. Review the form.  
   You can modify the default text of the Summary field or leave it as-is.  
   Figure 1. Privacy Notice announcement form

   By default, the Unauthenticated only option is selected to display the announcement only to users who haven't logged in to the portal. The announcement disappears after the user logs in.
3. In the Portals section, select a portal in which to display the announcement.  
   If no portals are available, select Insert a new row and specify a portal.Figure 2. Portals section   

   Note:  
   The Privacy Notice announcement appears only in portals for which have Usage Insights settings.
4. Activate the announcement by selecting the Active option.
5. Select Update.

## Result

The Privacy Notice announcement is displayed to unauthenticated portal users.Figure 3. Privacy Notice example
**Related tasks**   

* [Create an announcement](https://servicenow-prod.fluidtopics.net/EkY~Z6BkHHcwuq7Cf2x5_Q "An announcement appears as a banner in Service Portal or within the announcements widget.")

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