---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Visual Task Board SLA indicators

# Visual Task Board SLA indicators {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

SLA (service-level agreement) indicators alert board members if any cards on the board have breached SLAs.  
Board members can enable SLA indicators from the board configuration menu. The setting applies to the current user only.Figure 1. Enable SLA

When SLA indicators are enabled, a status bar appears on each card that has an associated SLA. If any cards have breached SLAs, an alert appears at the top of the board and a filter option appears in the quick panel. The indicator
displays the elapsed percentage of the SLA. If there are multiple SLAs associated with a task card, the indicator displays the status of the SLA with the greatest elapsed percentage. For more information on SLA see .  
Figure 2. Visual Task Board with SLA indicators enabled
**Related topics**   

* [Service Level Management concepts](https://www.servicenow.com/docs/access?context=service-level-management-concepts&version=australia&pubname=australia-it-service-management&ft:locale=en-US)