---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Start a guided tour

# Start a guided tour {#ariaid-title1}

* Release version: Australia
* 
* Updated August 14, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Guided Tours are available across four user interface types: Standard, Service Portal, Workspace, and Custom UI.

The way-guided tours start varies depending on the specific interface type (tour type).

## Start guided tour from Help Center {#ariaid-title2}

If you have the appropriate roles, you can access a guided tour from Standard Forms and Lists UI, Workspace, and Custom UI.

### Before you begin

Role required: user

### Procedure

1. Select the ![Help]() icon to open the Help Center.  
   The Help Center lists a maximum of four tours.
2. To view more tours, select Show more.
3. Select a tour from the list.  
   After you begin a tour, you can see its progress in the Help Center.

   You can select End Tour to end the tour.  
   Note:  
   This process applies to custom UI pages or applications accessed through the navigator. Tours aren't visible if a custom page is opened directly without using the navigator.

## Start a guided tour from Service Portal {#ariaid-title3}

If you have the appropriate roles, you can access a guided tour from Service Portal.

### Before you begin

Role required: user

### Procedure

1. Go to the Service Portal page that has a guided tour.  
   The ![Tours]() menu appears on the banner with a color indicator to the right of the menu.
2. Select the Tours menu.  
   All available tours for the page appear.
3. Select a tour.  
   Note:  
   If a page doesn't have a Service Portal Header Menu, you can't access the Tours menu. In this case, the guided tour is only available to you through auto-launch. See [Configure auto-launch for Guided Tours](https://servicenow-prod.fluidtopics.net/CBesH2PuXvy~ePHz77tvDQ "Configure one or more tours to launch automatically when a user lands on a page.").

   If a tour is assigned at least one role, the audience is limited to users with that role.