---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Launch an Onboarding Modal

# Launch an Onboarding Modal {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Launch an Onboarding Modal you have created in your instance.

## Before you begin

Role required: admin

## Procedure

1. To launch an Onboarding modal once created, do the following:
2. Create a client script in UIB.
3. Under code snippet enter `api.emit('SN_HELP#GUIDANCE_START_REQUESTED',{guidanceId:"ID"});`
4. Replace the ID with the sys_ID of the modal guidance to be opened.
5. Save the page.
6. Select Body in the left panel of the UIB page.
7. In the right panel, select the Events tab.
8. Under Dispatched Events select Add.
9. In the event name, add `SN_HELP#GUIDANCE_START_REQUESTED` and give the label with a name.
10. Select Save.