---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Knowledge Management widgets

# Knowledge Management widgets {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use Knowledge Management widgets to build a knowledge base for your portal.

Knowledge Management widgets are included as part of the Service Portal - knowledge base plugin
\[com.glide.service-portal.knowledge-base\], which is activated automatically with the Service
Portal for Enterprise Service Management \[com.glide.service-portal.esm\] plugin.

For more information on knowledge management, see [Knowledge Management](https://www.servicenow.com/docs/access?context=knowledge-management&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).
* **[KB also in Category widget](https://servicenow-prod.fluidtopics.net/OI~Puo2PQ~oqB9JDw5ASZw)**   
  List of articles also included within a particular category. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Article Comments widget](https://servicenow-prod.fluidtopics.net/IUkd1Jd1VmiyZTN7MHb4Xg)**   
  Rating and comment option for knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Article Page widget](https://servicenow-prod.fluidtopics.net/Dg6hmgt3efYqvA8BKbZw_g)**   
  Use the Article page widget to view Knowledge Base articles within Service Portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Categories widget](https://servicenow-prod.fluidtopics.net/5Lh~WoZbXBkHBEtPqTVtqQ)**   
  Lists the categories for your Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Category Page widget](https://servicenow-prod.fluidtopics.net/GQDX1O8jubuc6WpouzbR7g)**   
  Articles and article preview within a particular category. Categories are specified within the Knowledge Base module. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Knowledge Bases widget](https://servicenow-prod.fluidtopics.net/OVtgQsRiJkJPRJdlhXHqrA)**   
  Give users the option to select which knowledge base to browse on your portal. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Most Viewed widget](https://servicenow-prod.fluidtopics.net/DziwXr81wPmQu4WnbQd31g)**   
  List of most viewed knowledge base articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB News widget](https://servicenow-prod.fluidtopics.net/3QtQsDnZU_3iEKxLYu6zZw)**   
  The KB News widget displays information from the Knowledge Base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Search widget](https://servicenow-prod.fluidtopics.net/dBJBzBXr0va_tXt2IJUmhg)**   
  The KB Search widget is a search widget that is specifically confined to the knowledge base. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB Top Rated widget](https://servicenow-prod.fluidtopics.net/R8Zq0Pj6o2TOvjPvJf~wQg)**   
  Lists Knowledge Base articles with the highest rating. Ratings are determined by user feedback. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB View widget](https://servicenow-prod.fluidtopics.net/0SWvymu4RsaKZrOz~ez_Yg)**   
  The KB View widget is an example of how to structure a knowledge base page. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[KB View 2 widget](https://servicenow-prod.fluidtopics.net/ZLjPrXSQbi8br9kLfchevw)**   
  The KB View 2 provides an alternative structure to the KB View widget to show a different example of how to display knowledge articles. You can use this base system widget as-is in your portal or clone it to suit your own business needs.
* **[Knowledge Breadcrumbs widget](https://servicenow-prod.fluidtopics.net/leGgcT8xbmeR0ArW~hlGZg)**   
  Help users navigate a knowledge base by adding the Knowledge Breadcrumbs widget. You can use this base system widget as-is in your portal or clone it to suit your own business needs.