---
sourceDocument: Australia ServiceNow AI Platform user interface
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/platform-user-interface

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform user interface

ft:clusterId :

    - platux

bundleId :

    - platux

workflow :

    - Platform


---

# Register your PIV/CAC card for Service Portal login

# Register your PIV/CAC card for Service Portal login {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Register your Personal Identity Verification (PIV) or Common Access Card (CAC) card
so that you can log in to your organization's portal without entering a
password.

## Before you begin

To register your PIV/CAC card, an administrator must activate certificate-based
authentication and then set up PIV/CAC authentication. For more information on this
setup process, see [Personal Identity
Verification (PIV) card or Common Access Card (CAC) based
authentication](https://www.servicenow.com/docs/access?context=certificate-based-authentication&version=australia&pubname=australia-platform-security&ft:locale=en-US).

The following task assumes that you have a card reader connected to your system.

Role required: none

## Procedure

1. Log in to a portal using your user name and password.
2. In the portal, open your user profile.
3. Insert your PIV/CAC card into a card reader and then select Register your client certificate.  
4. In the dialog box that appears, review the PIV/CAC certificate and then select Register.  

   If the registration is successful, the system provides the following alert
   message: The PIV/CAC certificate has been successfully registered and linked to the user account.

   Close the dialog box to finish.

## Result

The next time you log in to your portal, you can log in using your PIV/CAC card. To
log in, insert your PIV/CAC card into a card reader and then select Login with PIV/CAC card.

To log out of the portal, select your avatar and then select
Logout. Then, close the browser window.
**Related concepts**   

* [Login widget](https://servicenow-prod.fluidtopics.net/peaJfGSOBvjVBBN3L8N57g "The login widget controls user access to your site. You can use this base system widget as-is in your portal or clone it to suit your own business needs.")