Service Portal service status widgets

  • Release version: Australia
  • Updated April 2, 2026
  • 1 minute to read
  • Use the service status widgets to display current, planned, and historical outages for business services to your end users.

    The service status widgets are part of the Service Portal service status [com.glide.service-portal.service-status] plugin, which is activated automatically with the Service Portal for Enterprise Service Management [com.glide.service-portal.esm] plugin.

    Service Portal service status widgets show whether services are working as expected. They show real-time service health information directly on the Service Portal, so you can stay informed without contacting the service desk.

    Service Portal service status widgets provide visibility into service availability and issues. Use them to plan work effectively and get updates when you need them most.